Healthcare Assistant - Cowes Medical Centre

One Wight Health; Ryde; On-site; GBP 20,000 - 26,000; Part time

Job summary

A healthcare provider in the UK is looking for a Healthcare Assistant to provide patient care and support clinical duties. Candidates should have a minimum of 1 year of healthcare experience and possess GCSEs in English and Maths. This role is flexible with hours ranging from 18 to 21.5 per week. Ideal applicants are empathetic, resilient, and willing to engage in continuous training. Join a dedicated team making a positive impact on community health in a supportive environment.

Benefits

Free parking

Supportive team environment

Training opportunities

Qualifications

• Minimum of 1 year of healthcare experience.
• Previous experience in general practice/NHS is essential.
• Good IT skills and ability to learn new applications.

Responsibilities

• Provide patient care including health monitoring and assessment.
• Support clinical administration and ensure best practices.
• Assist clinicians in emergency management of patients.

Skills

Excellent communication skills

Problem solving skills

Ability to work as part of a team

Ability to manage time and workload

Ability to remain calm under pressure

Education

GCSE grade A to C in English and Maths

NHS Care Certificate or working towards

Qualified to NVQ level 2 or 3 in Health and Social Care

Job description

Healthcare Assistant

The closing date is 28 December 2025

Job summary

Hours per week - 18 to 21.5. Ideally include a Monday - flexible on other days/hours

Salary - Band 3 equivalent

This is a chance to work in a caring environment where your contribution truly matters. We are looking for someone who finds patient care and working as a team rewarding. The role can be demanding at times so we are looking for someone who is also resilient and has a can do attitude. Prior experience of working in general practice or the NHS is required, but not experience of all aspects of the role. Training will be provided to a suitable candidate to become an excellent general practice HCA.

Main duties of the job

As an HCA you will help provide patient care, in particular health monitoring and assessment: taking blood samples, blood pressures, pulse, ECGs and temperature, measuring height and weight and urinalysis testing. Support preventative care by conducting NHS health checks, advising on lifestyle choices and administering adult vaccinations. Support clinical administration such as ordering, rotation and maintenance of clinical stock levels. Support clinical colleagues when a chaperone is needed or in the emergency management of patients. To do this you will work to protocols ensuring best practice and safe care.

About us

We are a multi-disciplinary team of GPs, ANPs, MHP, paramedics, nurses, GP (healthcare) assistants, pharmacist, social prescriber, dietitian, wellbeing coach, MSK practitioners, phlebotomists and administrative and cleaning staff who all work closely together to deliver excellent patient-centred care. Every team member is valued, and we encourage open communication, mutual respect and shared learning.

We provide care to just over 15,500 patients from a modern, purpose-built building with free parking, disabled access and an attached (independent) pharmacy on-site. The work environment is fast-paced, where change and continuous improvement is the norm. Our next exciting change is that we will merge with Newport Health Centre. This merger will bring together two well-established practices into a single, stronger organisation better positioned to meet the challenges we all face. We believe this step will strengthen our ability to deliver high quality, sustainable care for our patients and supportive working environments for our teams.

We value homemade cake, teamwork, innovation, and continuous improvement in a supportive atmosphere. Joining us means being part of a practice that makes a real difference in the health and wellbeing of our community.

Job description

Job responsibilities

You will start with some initial HCA responsibilities which may then progress over time to include the following HCA responsibilities

• Initial Areas of Focus
• Clinics are clean, tidy & stocked
• Blood pressure, height, weight, pulse & temperature
• Phlebotomy
• Chaperoning
• NHS Health checks
• ECG recording
• Urinalysis
• Areas of Focus in Future Years
• Maintenance and testing of medical equipment
• Ordering, rotation & maintenance of clinical stock levels
• Re-stock clinical rooms and storage cupboards
• Recording refrigerator temperatures
• Collection of specimens as directed
• Flu vaccinations
• Routine immunisation & B12
• Working alongside other clinicians to provide patient care, you will undertake the following:
• Record patient and clinical appointment information on the clinical system
• Recognise changes in the patients observations which must be reported and acted on
• Assist clinicians in emergency management of patients
• Enable patients to access appropriate professional care in the practice team
• Appreciate the Principles of Healthy Living
• Provide relevant health promotion literature for patients
• Undertake and record patient health checks, to include blood pressure readings, urine testing, medical history taking
• Attend any training required for the role
• Prepare and maintain environments and equipment before, during and after patient care interventions including
• Test urine specimens using appropriate equipment and record as required
• Assist with the collection of health and well-being data
• Help raise awareness of health and well-being and how it can be promoted
• Assist clinicians in the emergency management of patients (e.g. CPR, anaphylaxis, haemorrhage, fits and faints and hypoglycaemia)
• Attend relevant training and meetings as required
• To perform other clinical tasks as trained and agreed to meet the needs of the practice
• You may also have areas of specific responsibility, such as:
• Liaison with patients for a specific health register
• Advise on health promotion
• Vaccine/cold chain storage and monitoring
• Maintain vaccine stock levels and stock rotation

You may be required to work additional hours including at weekends to accommodate the needs of the patients eg for Flu/Covid vaccine clinics.

This job description is not intended to be an exhaustive list of the responsibilities of the post. It will be subject to review and revision in the light of developments and following appraisals etc.

Person Specification

Special Job Requirements

Essential

• Chaperoning
• Following protocols and clinical guidelines
• Home visits
• Requirement to provide extended access in line with practice or external initiatives

Qualifications

Essential

• GCSE grade A to C in English and Maths
• Minimum of 1 years healthcare experience
• NHS Care Certificate/working towards this

Desirable

• Qualified to NVQ level 2 or 3 in Health and Social Care

Experience

Essential

• Good IT skills able to learn how to use new applications
• Previous experience in general practice/NHS

Desirable

• Previous knowledge of SystmOne

Qualities & Attributes

Essential

• A real people person who listens
• Reliable, trustworthy and conscientious
• Sensitive to Patient needs
• Confident if faced with challenging Patients
• Patient, polite & good mannered
• Smart, clean & well-presented appearance
• Enthusiastic and a self-starter
• Able to work in a team
• Able to remain calm under pressure
• Takes responsibility for own actions

Desirable

• Flexible approach to duties and working arrangements
• Able to pick up what is happening around you and be able to show a proactive approach to delivering excellent Patient care

Skills & Abilities

Essential

• Excellent communication skills
• Problem solving skills
• Ability to work without direct supervision
• Ability to manage time and workload
• Manage multiple tasks and conflicting demands with good attention to detail
• Ability to work under pressure & maintain a professional / effective approach
• Ability to work as part of an integrated multi-skilled team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

One Wight Health Ltd

Address

Cowes Medical Centre

200 Newport Road

Cowes

Isle Of Wight

PO31 7ER