Healthcare Assistant

The Lakenham Surgery; Norwich; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local healthcare practice in Norwich is looking for an experienced Healthcare Assistant to join their supportive team. This role involves providing direct patient care, including blood pressure monitoring, ECGs, and wound care, while educating patients on lifestyle choices. Ideal candidates will have relevant qualifications, excellent interpersonal skills, and ability to thrive in a clinical setting. Applications for part-time or full-time roles, ranging from 25 to 37 hours per week, will be considered.

Qualifications

• Excellent interpersonal and communication skills are required.
• Experience in a patient care setting is essential.
• Experience working within confidentiality and Information Governance protocols.
• Clinical skills required for Blood Pressure monitoring and administering immunisations.

Responsibilities

• Conduct BP monitoring and support with patient care.
• Undertake duties associated with blood pressure monitoring.
• Assist with ECGs and new patient health checks.
• Manage laboratory samples and support GPs in minor operations.

Skills

Interpersonal skills

Communication skills

Team player

Education

5 GCSEs at Grade C (or equivalent) including Maths and English

Certified competency in Phlebotomy

Completion of Care Certificate

Tools

SystmOne

FootFall

Job description

LakenhamSurgery is currently seeking an experienced Healthcare Assistant to join our friendly and supportivepractice.

PreviousHCA experience in a GP Practice is highly desirable, however, applications may beconsidered if the relevant skills can be demonstrated through alternative experience.

The successful applicant will need excellent interpersonal and communicationskills and should be willing to upskill further as required. The role would suit a goodteam player who is able to provide support and help to colleagues to ensurethat we provide the best possible care to our patients.

The successful candidate would need to use a computer and a variety of software packages in the performance of their role. Therefore, keyboard skills along withthe ability to organise and prioritise a varied workload are necessary.

Part-Time or Full Time Considered - 25 to 37 Hours per Week.

Main duties of the job

BPmonitoring

Dressings/woundchecks

Urinalysis

WeightMonitoring

ProvidingLifestyle Advice

UndertakingECGs for patients

Performing Spirometry (if Trained or Training could be Provided)

Specificinjections covered by a PSD eg Seasonal Flu Vaccinations

INRmonitoring and the use of INR star (training will be given)

Supportingwith processing of specimens and management of clinical waste

Ensuringsharps bins are ready for collection

Ordering supplies as directed by the nursing & management team

Keepingcheck of equipment & maintenance

Thislist is not exhaustive.

About us

We are a long-established surgery based just outside the centre of Norwich with approximately8,800 patients. We aim to provide positive access to services and highstandards of clinical care to our diverse patient population and are expandingour team to further support these objectives. We have an incredibly friendlyand supportive team ethic and encourage a team approach in everything we do. Weuse SystmOne and FootFall.

Job responsibilities

• BP monitoring
• To undertake duties associated with 24 hour blood pressure monitoring to fitting and downloading from patient
• Carry out ECGs
• Conduct new patient health checks and NHS health checks
• Reviewing patients with Long Term Conditions to record routine measurements, offering disease management advice in accordance with the practice's clinical protocols.
• Obtaining specimens eg urine, and testing as instructed and completing appropriate laboratory forms and contacting patients to follow up results.
• Processing and management of laboratory samples requested by GPs/Nurses, ensure specimens are labelled and bagged ready for collection with the necessary paperwork completed
• Weight monitoring
• Routine Preventative Immunisations
• INR monitoring and the use of INR star (training will be given)
• Basic wound care/leg ulcer care
• Removal of sutures
• Chaperoning and assisting patients where appropriate who are being examined by another clinician
• Vaccine/cold chain storage, monitoring and recording
• Clearing and re-stocking nursing rooms
• To monitor usage of sharps bins, ensuring that rooms are adequately stocked and bins are transferred to storage for collection
• Ensure clinical waste collection runs smoothly, reporting any problems
• Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations
• Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual
• Helping to raise awareness of health and well-being and how it can be promoted, provide lifestyle advice to patients making any necessary referrals within the Practice
• Ordering and display of health promotional materials
• Assist in and perform routine tasks related to patient care as directed by senior nursing staff and GPs
• Maintain and clean equipment used by the nurses and GPs according to the practice infection control policy
• To order supplies as directed by the nursing and management team
• Undertake housekeeping duties, including general tidiness and cleanliness of clinical rooms
• Maintain accurate records
• Such other administrative or clinical duties that maybe required from time to time by the Partners, Nursing Team and the Managerial Team.

Person Specification

Qualifications

• 5 GCSEs at Grade C (or equivalent) to include Maths and English
• Certified competency in Phlebotomy
• Completion of Care Certificate

Experience

• Experience of working in a patient care setting
• Experience of working within confidentiality and Information Governance protocols
• Experience of working in Primary Care
• Clinical skills to include Blood Pressure monitoring, Phlebotomy, wound care, administering immunisations, contributing to Long Term Condition reviews

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.