Health Hub Coordinator

Staff Power Group; Sunderland; On-site; GBP 28,000 - 32,000; Full time

Job summary

A community-focused health organization in Sunderland seeks a leader to develop a Health Hub aimed at reducing health inequalities and enhancing local engagement with health services. This role includes managing health programmes, coordinating delivery partners, and engaging community residents. Ideal candidates should have project management experience, preferably in health-related settings, and strong communication skills. The role offers flexibility, health support, and a values-driven work environment.

Benefits

Flexible hours/TOIL

Health and wellbeing support

Learning & development opportunities

Qualifications

• Experience in budgeting and funded programme delivery.
• Understanding of policies within community/health settings.
• Ability to motivate and support staff and volunteers.

Responsibilities

• Lead the development of a community Health Hub.
• Manage funded programmes against deadlines and targets.
• Build partnerships with organisations to enhance services.
• Engage residents and co-design solutions for local needs.

Skills

Project management experience

Strong communication skills

Stakeholder management skills

Proven ability to deliver health-related activities

IT/system competency

Education

Degree level or relevant professional qualification

Health-related qualification

Job description

Overview

Location: Hendon, Sunderland
Salary: £28,000-£32,000 (DOE)
Hours: 30 hours per week
Annual Leave: 28 days plus Bank Holidays
Reports to: Head of Operations
Responsible for: Project staff and volunteers.

Role purpose

Lead the development of a community Health Hub and deliver a joined-up programme that reduces health inequalities and increases local residents' engagement with health and wellbeing services. Coordinate delivery partners to avoid duplication and provide a holistic offer. Contribute to beneficiary experience and capture social impact across programmes.

Key Responsibilities

• Service delivery & programme management
• Plan, coordinate, deliver and monitor all health and wellbeing programmes to time and budget, keeping charitable mission and values central.
• Facilitate day-to-day Health Hub activities and continually develop the hub's offer in response to local need.
• Build partnerships with VCSE and public-sector organisations; manage stakeholder relationships for services delivered at the hub.
• Manage funded programmes against deadlines and targets; track income and expenditure and report on outcomes and social impact.
• Engage residents, identify barriers to accessing health services, and co-design solutions that meet local needs.
• Support capital/revenue funding applications to sustain and grow the Health Hub.
• Support local voice/strategic health steering groups and promote programmes, events and successes through comms channels.
• Coordinate, support and train volunteers (front-of-house and programme-specific) in collaboration with volunteer leads.

Governance, quality & compliance

• Contribute to cross-organisation work that enables effective, efficient service delivery and continuous improvement.
• Ensure adherence to policies and procedures including Health & Safety, Safeguarding, Data Protection, Equality, Diversity & Inclusion.

Person Specification

Personal qualities

• Leads by example; holds self and team accountable for delivery.
• Able to motivate and support staff and volunteers across multiple projects.
• Balances competing deadlines and stakeholder needs; builds effective networks.

Education & qualifications

• Degree level or relevant professional qualification or equivalent demonstrable experience.
• Health-related qualification (desirable).

Knowledge & experience

• Project management experience, including budgeting and funded programme delivery.
• Understanding of policies and procedures within community/health settings.

Skills

• Proven ability to plan and deliver health-related activities/events.
• Strong communication and stakeholder management skills.
• Competent IT/system user; able to manage spend against budgets and evidence outcomes/social impact.

Working culture & benefits

• Flexible hours/TOIL, health and wellbeing support, enhanced family and sickness provisions (subject to service), and learning & development opportunities.
• Values-led environment focused on integrity, excellence, making a difference, collaboration and fairness of opportunity