Health Club Team Member

The QHotels Collection; Glasgow; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality group is seeking a Personal Trainer at their Glasgow location, focused on providing outstanding guest service. Responsibilities include welcoming guests, managing bookings, and conducting gym inductions. The ideal candidate should have a level 2 Personal Trainer qualification and excellent communication skills. This opportunity includes various benefits and a commitment to diversity and inclusion.

Benefits

Free health club membership

Discounts across golf

Support with training & professional qualifications

Employee Assistance Program

Free parking

Responsibilities

• Welcome and greet guests.
• Make health club bookings.
• Support with membership sales and enquiries.
• Conduct gym inductions for new members.

Skills

Excellent customer service

Communication skills

Ability to work under pressure

Multi-tasking ability

Attention to detail

Education

Personal Trainer / Fitness Instructor level 2 qualification

Job description

Overview

Do you pride yourself on providing outstanding guest service?

The important stuff:

Benefits

• Free health club membership (T&Cs apply)
• Discounts across golf including membership, guest rates, green fees, buggies and clothing
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

Responsibilities

• Welcome and greet guests, make health club bookings, support with membership sales and enquiries, carry out daily checks and conduct gym inductions for all new members and regular gym re-assessments as part of the health club retention strategy.

Is this the role for me?

• Personal Trainer / Fitness Instructor level 2 qualification as a minimum, or equivalent would be preferred
• Excellent customer service & communication skills
• Ability to work under pressure and multi-task
• Strong attention to detail

Note: The original text used an italic intro; this has been converted to plain text.

Location

Glasgow Westerwood Hotel, Spa & Golf Resort is just outside Glasgow in Cumbernauld and is a 4*, 148-bedroom property. Our hotel has an 18-hole golf course, and the dining options include the Flemings restaurant, the Grill restaurant, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, tennis courts, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.