Health Care Support Worker

NHS; Dudley; On-site; GBP 20,000 - 25,000; Full time

Job summary

A regional healthcare provider in Dudley is seeking a Health Care Support Worker for Kinver Ward. In this role, you will assist nursing staff in providing care for male patients requiring mental health support. Responsibilities include personal care, assisting in assessments, and supporting a diverse patient population. Applicants are expected to have at least 6 months of paid HCSW experience and a Care Certificate or NVQ Level 3 in Health & Social Care. Join us to make a positive impact in healthcare.

Qualifications

• Minimum 6 months of paid Health Care Support Worker experience.
• Experience in a mental health setting is preferred.

Responsibilities

• Assist in basic care and assessment of patients.
• Support patients with personal care.

Skills

Mental health experience

Basic patient care

Communication skills

Education

Care Certificate or NVQ L3 Health & Social Care

Job description

Go back Black Country Healthcare NHS Foundation Trust

Health Care Support Worker - Kinver Ward

The closing date is 06 February 2026

Our Bushey Fields site (Dudley) is currently recruiting for a number of Health Care Support workers for FT perm positions specifically on Kinver ward

Kinver Ward - is a MALE Ward

A £2million investment has given the ward space at Bushey Fields Hospital in Dudley an upgrade as part of a programme to improve inpatient environments at Black Country Healthcare NHS Foundation Trust.

The newly upgraded Kinver ward will provide inpatient support for males requiring mental health care, offering 16 beds in a modern and comfortable setting. The refurbishment includes the latest technology and design features, such as anti-ligature fixtures, advanced alarm systems, and dedicated spaces for activities, quiet reflection, and social interaction. Patients will also benefit from a courtyard garden and a dedicated room for those needing support for their physical health.

Adjacent to the main ward, there is a place of safety suite that offers a private and dignified space for individuals who are admitted for urgent assessment.

The role of Health Care Support Worker is a key and valued part of our in-patient services, assisting and supporting our Nursing Provision - for more details on the role - please see below.

Please note these roles cover shift patterns which can include weekends, nights and days - please do ensure you are willing to work shifts before applying.

Sadly due to the banding - we CANNOT PROVIDE sponsorship for this role.

Main duties of the job

• To assist in basic care and assessment of the patient as support to, and under the supervision of, a registered nurse/senior support staff.
• To follow individualised care and therapeutic programmes for patients under the instruction of the nursing staff/senior support staff.
• To provide support to patients with their personal care.
• To be informed and aware of the patients clinical condition and individual circumstances to ensure the care and comfort of clients.
• To promote communications and act as an advocate for patients who have experienced difficulty in communicating.
• To contribute to the patients plan of treatment by communicating any observations of patients behaviours to the Care co-ordinator or nurse-incharge during periods of duty.
• To work with all members of the multi-disciplinary team to promote quality care.
• Work in collaboration with the patient, involving them at all times with their care.

About us

Are you passionate about delivering positive change to the people of the Black Country?Do you want to work with a talented workforce to meet new challenges and improve care for our local communities?

Then our Trust is the place for you.

We employ over 4,000 members of staff and just like the population we serve, we are made up of diverse cultures and backgrounds.

We take pride in supporting, developing and engaging with our workforce. Staff engagement, recognition and wellbeing are vital to the success of our organisation, and we strive to provide a setting in which our staff can showcase their skills, innovative solutions and dedication to healthcare.

Job responsibilities

Please download the accompanying JD/PS for a full list of duties

• To support the qualified staff in the admission and discharge procedure. To ensure the relevant policies in respect of patients property and valuables are maintained. To support staff in promoting recreation/leisure amongst patients.
• To contribute to the promotion of patients education and well-being.
• To monitor and encourage and record patients in their consumption of food and drink.
• Accompany appropriate patients of site as and when required.
• To assist in the maintenance of a safe environment.
• To participate in the observation of patients at risk.
• To promote and maintain beneficial relationships between relatives/patients and carers in liaison with other appropriate agencies.
• To participate in all projects and research schemes to improve the quality of the patients life.
• To be aware of and comply with Health & Safety, Fire Regulations and all other policies laid down by Black Country Partnership NHS Foundation Trust.
• To attend mandatory courses/lectures/in-house training, as required.
• To develop skills and knowledge in the area of mental health care by undertaking mandatory NVQ Level II training.
• Infection prevention & control is everybody's responsibility, it is a requirement for all Trust staff to comply with all trust infection control policies and procedures.
• To undertake any other duties of a similar nature consistent with the responsibilities of this post in order to provide a quality service.
• To undertake any other duties of a similar nature consistent with the responsibilities of this post in order to provide a quality HCSW service.

Person Specification

Experience

• Min 6m PAID HCSW experience
• Relevant Qualification - E.G. Care Certificate or NVQ L3 Health & Social Care

Skills, Experience and qualifications

• experience working in a mental health setting
• qualification / additional studies

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Black Country Healthcare NHS Foundation Trust