Health Care Support Worker

Leeds and York Partnership NHS Foundation Trust; Leeds; On-site; GBP 20,000 - 30,000; Full time

Job summary

A mental health service provider in Leeds is seeking a Healthcare Support Worker to assist in providing care to service users with complex physical and mental health needs. The successful candidate will work closely with a multidisciplinary team, engaging service users in rehabilitation and daily living activities while fostering positive therapeutic relationships. A commitment to support the well-being and recovery of individuals is essential. Opportunities for personal development and a supportive work environment are available.

Benefits

27 - 33 days annual leave

Flexible working options

NHS Pension Scheme

Employee wellbeing support

Qualifications

• Previous experience in a healthcare setting preferred.
• Ability to engage in patient-centered care.
• Commitment to supporting service users in their rehabilitation.

Responsibilities

• Assist in providing high-standard care under guidance of clinicians.
• Participate in therapeutic activities with service users.
• Support service users in daily living activities.

Skills

Excellent communication skills

Understanding of physical and mental health issues

Ability to build rapport and therapeutic relationships

Positive attitude towards service users

Job description

Overview

Go back Leeds and York Partnership NHS Foundation Trust

The closing date is 05 February 2026

The National Inpatient Centre for Psychological Medicine delivers biopsychosocial holistic care for people with complex persistent physical symptoms and physical / psychological comorbidities.

The NICPM is an eight bed specialist inpatient unit based at Leeds General Infirmary. It is a unique service which has a history over many years of delivering services within Leeds and West Yorkshire, and since 2009 has been successfully treating patients from across the UK.

Our team specialise in helping people with the following types of problems:

• Severe and complex persistent physical symptoms and illness
• Psychological difficulties affecting the management of long-term physical health conditions (physical / psychological comorbidities) at a serious level of severity
• Myalgic Encephalomyelitis (ME) / Chronic Fatigue Syndrome (CFS)

Our aim is to help people make significant improvements to their health and quality of life. Our clinical outcomes are very good, and patient/carer feedback is positive.

Our healthcare support workers are much valued within the team and work closely with our service users in delivering individualised rehabilitation programmes to optimise their function and support them to achieve their goals of admission.

Main duties of the job

As a Healthcare Support Worker, you will have the opportunity to learn skills and train to be a key member of our inpatient team. You will play a vital role in improving lives on a daily basis in an interesting environment where every day is different.

Your responsibilities will include:

• Providing a high standard of care by assisting in and carrying out a range of duties under the direction and supervision of a registered clinician.
• Work as part of the clinical team, assisting in delivering patient centred care, which promotes privacy, dignity and respect for the individual.
• Assist with the care of service users, particularly in relation to activities of daily living and other treatments as indicated by the registered nurse and other care professionals.
• Actively participate in group work and therapeutic activities under the supervision of a registered nurse and other care professionals.
• To offer support to service users through effective communication and promote communication with patients who have difficulties

It is important that our service users have connections with the community outside of hospital. This may include accompanying a service user to an appointment, shopping, or a visit to a community service for example.

About us

The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country. As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development.

There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more NHS Discount Offers.

We also have a bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank.

Applicants should be aware that individuals requiring a visa to work in the UK, the Trust only provides sponsorship for registered healthcare practitioner roles(this does not include Healthcare Support Workers). This is an essential requirement, and the Trust is unable to offer you a role if you do not meet Trust requirements for sponsorship and Home Office requirements for a visa.

Job responsibilities

As a health care support worker, you will be expected to work with service users, their carers and members of the multi- disciplinary team, to provide care to those with complex mental health and physical health care needs.

The successful candidate will be positive and enthusiastic in their approach, with a calm and confident manner when dealing with the needs of the service users. You will have excellent communication skills, and will demonstrate that you have the ability to form and maintain therapeutic relationships with service users and their carers

You will be able to demonstrate a genuine interest in, and be committed to, involving service users in all aspects of their care. The role requires the successful candidate to support and promote the individual assessment, care and therapeutic interventions for each service user as part of their rehabilitation

We are looking for individuals who:

• Have ideally some previous experience of working in a health care setting.
• An understanding of how physical and mental ill health can impact a persons ability to function and engage in all aspects of life
• Have excellent communication skills and understand how to build rapport and establish positive therapeutic relationships with service users and their carers.
• Contribute to the planning and delivery of care for service users in a multidisciplinary rehabilitation setting
• Be positive and enthusiastic in your approach, alongside adopting a calm and confident manner when dealing with the needs of the service users and their carers.
• Act as a positive role model showing a professional and caring attitude towards service users, carers and members of the multidisciplinary team.
• Have a genuine interest in, and be committed to, involving service users in all aspects of their care and treatment
• Support, promote and assist in the individual assessment, care and interventions for each service user.
• Assist in the facilitation of a wide range of therapeutic groups available at NICPM to service users.
• Be able to develop and explore creative ideas that support service users in their rehabilitation and recovery.
• Maintain and contribute to a safe and therapeutic working environment

We recruit people based on their values and believe that their lived experience is an advantage. We seek out potential, not perfection, and this means that together we are as diverse as the communities we care for.Simply put, when we employ caring people who act with integrity and have the right skills, we can give those with mental health challenges, learning disabilities and neurodiversity high-quality care and support to live fulfilling lives, and make our staff feel purposeful, happy and valued.

All our information is available in accessible formats. Please contact the Recruitment team [e-mail] if you need a form, leaflet or other information in any of the following formats: Braille, large print, other formats such as Word, or coloured paper version.Attached to this advert are supporting documents. The Recruitment Profile, which includes important to you will need to apply, our Benefits document for this post, and a candidates guide to our values based recruitment approach and supporting guidance on how to make a successful application.

If you require a reasonable adjustment, please contact the Recruitment Team or see the attached candidate guide to reasonable adjustments.

Informal enquiries to:

• Selina Broadley [e-mail]

Person Specification

Experience

• Experience of working with service users with physical and mental health needs
• Have some understanding around psychological approaches in mental health and a willingness to learn.
• Positive desire to work with people with physical and mental health needs.

Skills

• Consider the feelings, needs and rights of others.
• Communicate with compassion and kindness.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Leeds and York Partnership NHS Foundation Trust

Address

National Inpatient Centre for Psychological Medicine

National Inpatient Centre for Psychological Medicine