Health Care Assistant

Exemplar Ltd; Wales; On-site; GBP 10,000 - 40,000; Full time

Job summary

A healthcare provider in the United Kingdom is seeking a Health Care Assistant to join their outpatient department in Cwmbran. The role offers flexibility with hours and a starting pay rate of £12.50+. You will be responsible for providing essential support and care to patients, whilst assisting healthcare professionals in their duties. The position includes various employee benefits like a contributory pension scheme and opportunities for professional development. Experience in healthcare is preferred.

Benefits

Contributory pension scheme

Attractive enhancement rates for evenings, weekends, and bank holidays

25 days' annual leave plus eight bank holiday days

Private healthcare and life assurance

Free uniform and DBS check

Access to employee discount programme

Wellbeing centre and employee assistance line

Qualifications

• Experience in a healthcare setting preferred.
• Comfortable working with a diverse patient population.
• Strong teamwork skills to support nursing staff.

Responsibilities

• Provide support and care to patients in the outpatient department.
• Assist in patient assessments, treatments, and monitoring.
• Prepare and maintain a clean, safe environment for patients.
• Support nursing staff in delivering the patient care plan.
• Communicate effectively with patients, families, and colleagues.

Skills

Ability to work under pressure

Good written and verbal communication skills

Proven customer service skills

Highly motivated and adaptable

Education

NVQ Level 2 or 3 in Health and Social Care (or equivalent)

Job description

Job Overview

Health Care Assistant – Outpatient at Ramsay Health Care UK. Hours are flexible and the role is based at Cwmbran. The pay rate starts at £12.50+ (PAYE – not via umbrella) and holiday pay is separate from the hourly rate. The primary responsibility is to provide support and care to patients in the outpatient department, ensuring individualized attention and contributing to high‑quality clinical outcomes.

Responsibilities

Your role will include: providing support and care to patients; assisting in patient assessments, treatments and monitoring; preparing and maintaining a clean, safe environment; supporting nursing staff and other health professionals in delivering the patient care plan; and communicating effectively with patients, families, and colleagues.

Qualifications

• NVQ Level 2 or 3 in Health and Social Care (or equivalent)
• Ability to work under pressure to tight deadlines
• Good written and verbal communication skills
• Proven customer service skills
• Highly motivated, flexible and adaptable to changing environments

Benefits

• Contributory pension scheme
• Attractive enhancement rates for permanent and bank work: 30‑100% for evenings, weekends and bank holidays
• 25 days’ annual leave plus eight bank holiday days
• Family‑friendly policies including enhanced parental leave
• Private healthcare and life assurance
• Free uniform and DBS check
• Free onsite parking and a subsidised staff restaurant
• Access to the employee discount programme
• Wellbeing centre and access to 24/7 employee assistance line
• Long‑service, employee recognition and appreciation awards
• Access to the Ramsay Academy offering opportunities to grow, develop and specialise in your career

Working Conditions

Contract: Full Time (36 hours per week). Working pattern: days, nights, weekends. Applicants must live within a commutable distance to Malvern, Worcestershire.