Head Waiter

Duck & Waffle; Camden Town; On-site; GBP 10,000 - 40,000; Full time

Job summary

A modern British restaurant in Camden Town is seeking a passionate Head Waiter/Waitress to join their team. This role involves leading the front of house team, ensuring a warm welcome and memorable experience for guests, along with providing excellent service. Candidates should have experience in fast-paced environments and excellent communication skills. The restaurant offers an exciting work environment and various benefits.

Benefits

Highly competitive salary

50% Discount on food and drink

28 day's holiday allowance

Complimentary meals during shifts

'Refer-a-friend' cash incentive

Employee of the month rewards

Internal Training and career development

Pension Scheme

Yearly Staff award ceremony

Qualifications

• Experience working in a similar fast-paced environment.
• Ability to lead the team by example.
• Flexible availability to work 5 days a week.

Responsibilities

• Ensure guests are welcomed warmly and their experience is memorable.
• Take full ownership of the role and promote teamwork.
• Maintain set processes and standards.

Skills

Excellent English language communication skills

Team leadership

Customer service

Flexibility

Job description

Overview

The front of house team are currently looking for a passionate Head Waiter/Head Waitress to join our family, ensuring each guest is welcomed warmly, whilst making their time with us a memorable one by providing our guests with the finest food and beverages, accompanied by friendly, efficient and flawless service throughout their experience.

We don’t just give you a job you love — we like to reward you for your commitment and dedication at work. These benefits include:

Responsibilities

• Experience working as a Head Waiter/Head Waitress in a similar fast-paced environment will be tested at trial/interview stage
• The ability to lead the team by example and promote teamwork
• Take full ownership in your role, fostering entrepreneurial spirit and celebrate initiative-taking
• The ability to maintain set processes and standards
• Flexible availability, working any 5 days a week between Monday - Sunday
• Deep respect for diversity and individuality

Qualifications

• Excellent English language communication skills are required
• Experience working in a similar fast-paced environment (as noted above) may be discussed at trial/interview stage

About the restaurant

Duck & Waffle offers a playful take on traditional British cuisine with broad European influences emphasizing local, rustic, seasonal and sustainable ingredients. Dishes are designed for sampling and sharing and are complemented by an iconoclastic cocktail experience served in a vibrant atmosphere that welcomes guests 24/7. Breakfast, brunch, late night, desserts: all day dining is redefined at Duck & Waffle. We serve from sunrise to sunset to sunrise again — and every hour in between.

Benefits

• Highly competitive salary
• 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA or Duck & Waffle restaurants
• 28 day's holiday allowance
• Complimentary breakfast and dinner during shifts
• 'Refer-a-friend' cash incentive scheme
• Employee of the month rewards
• Internal Training and career development
• Pension Scheme - including employer contributions
• Yearly Staff award ceremony and party