Head Stylist - Oxford Cowley

Pets at Home Limited; Oxford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading pet services company in Oxford is seeking a Head Stylist for its grooming salon. This role combines grooming expertise with leadership, mentoring the team and ensuring high grooming standards. The ideal candidate is customer-focused, flexible, and experienced in dog grooming. Benefits include competitive pay, annual leave, and staff discounts.

Benefits

Attractive rates of pay plus commission

28 days paid annual leave

Extra day off for your birthday

Life Assurance

Company pension contribution

Colleague discount of 20%

Qualifications

• Experienced in all aspects of dog grooming.
• Friendly and professional approach to customer service.
• Able to work a variable schedule across six days.

Responsibilities

• Deliver high-quality grooms to various breeds.
• Set high grooming standards in the salon.
• Mentor and develop the grooming team's skills.
• Create a welcoming environment for pets and owners.
• Work with the Store Manager to enhance salon performance.

Skills

Dog grooming expertise

Customer service orientation

Team leadership

Flexibility

Job description

Overview

As a Head Stylist, you'll play a pivotal role in the success of our Pets Grooming salon, combining hands-on grooming expertise with inspiring leadership. This is more than just a grooming role — it's your opportunity to shape salon standards, mentor a talented team, and ensure every pet leaves looking and feeling their best.

Responsibilities

• Deliver full, high-quality grooms with confidence and precision across a variety of breeds
• Set the benchmark for grooming standards within the salon through a hands-on leadership approach
• Support and guide your team, sharing advanced grooming techniques and developing their skills
• Create a welcoming, customer-focused environment that delights pet owners
• Work closely with the Store Manager to drive salon performance, efficiency, and customer satisfaction

Qualifications

• Experienced and confident in all aspects of dog grooming, from bathing and drying to breed-specific styling and finishing
• Customer-focused, with a friendly and professional approach
• Flexible and reliable, able to work a variable schedule across six days a week (set hours/week with potential for more during busy periods); the head stylist role is a full-time vacancy
• Team oriented, with a positive attitude and a willingness to learn and grow in a fast-paced retail environment
• Goal driven, with experience in target-led environments (preferred, but not essential)

Benefits

• Attractive rates of pay plus commission, subject to targets
• 28 days paid annual leave, which will rise to 33 days after 2 years (this includes 8 bank holidays and will be pro-rata calculated on your contracted hours)
• Extra day off for your birthday
• Life Assurance - 4 times your annual salary
• Company pension contribution of 4%
• Colleague discount of 20% across the Group (Pets at Home, Pets Grooming, Vets for Pets), including 30% off on own bran