Head Steward: Lead Front-of-House & Service Excellence

Aramark Ltd; York; On-site; GBP 29,000; Full time

Job summary

A leading catering service provider in York is looking for a Head Steward to supervise team operations and ensure quality service delivery at Bourlon Barracks. This full-time role includes responsibilities like training team members and managing customer interactions, with a pay rate of £12.52/hour. Successful applicants will enjoy numerous employee benefits, including a pension plan and training opportunities, while adhering to health and safety regulations. Legal residency in the UK for the past 3 years is required.

Benefits

Free uniform

On-site parking

Access to Employee Benefits app

Life assurance

Pension contributions

Generous holiday entitlement

Career development and training

Qualifications

• Must have legal right to work in the UK.
• Eligible for full security vetting and DBS checks.
• 3 years of UK residency required.

Responsibilities

• Supervise the team for quality laundry, accommodation, and janitorial services.
• Train team members on procedures and brand standards.
• Manage customer complaints and queries effectively.
• Ensure adherence to health and safety standards.

Skills

Experience in the catering industry

Management of direct reports

Knowledge of MS Office

Excellent customer service skills

Job description

A leading catering service provider in York is looking for a Head Steward to supervise team operations and ensure quality service delivery at Bourlon Barracks. This full-time role includes responsibilities like training team members and managing customer interactions, with a pay rate of £12.52/hour. Successful applicants will enjoy numerous employee benefits, including a pension plan and training opportunities, while adhering to health and safety regulations. Legal residency in the UK for the past 3 years is required.