Head Receptionist — Lead Guest Experience in Premium Dining

ROKA Charlotte Street; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A contemporary Japanese restaurant in Greater London is seeking an enthusiastic Head Receptionist to join their vibrant team. You'll lead front-of-house operations and ensure exceptional guest experiences. Ideal candidates have proven experience in a high-volume restaurant and a genuine passion for hospitality. This full-time position offers competitive pay, world-class training, and several employee benefits including dining discounts and additional holiday days. Join our team and contribute to our renowned high standards!

Benefits

Dining discounts

Health Assistance Program

Rewards & Recognition

Additional holiday day for every two years worked

Qualifications

• Proven experience as a Head Receptionist in a premium, high‑volume restaurant environment.
• A warm, customer‑focused approach.
• Ability to create memorable moments for every guest.

Responsibilities

• Lead front‑of‑house operations and team performance.
• Ensure exceptional guest experiences and seamless service.
• Support training, development, and team culture.
• Manage reception area and guest flow efficiently.

Skills

Hospitality

Customer service

Team leadership

Japanese cuisine knowledge

Job description

A contemporary Japanese restaurant in Greater London is seeking an enthusiastic Head Receptionist to join their vibrant team. You'll lead front-of-house operations and ensure exceptional guest experiences. Ideal candidates have proven experience in a high-volume restaurant and a genuine passion for hospitality. This full-time position offers competitive pay, world-class training, and several employee benefits including dining discounts and additional holiday days. Join our team and contribute to our renowned high standards!