Head of Workforce Management — Data-Driven Labour Optimisation

Zachary Daniels Recruitment; Camden Town; Hybrid; GBP 59,000 - 70,000; Full time

Job summary

A leading UK retailer is seeking a Head of Workforce Management to drive labour planning and scheduling strategies. This role involves collaborating with various departments to enhance efficiency and service excellence across all locations. The successful candidate will have senior-level experience in workforce management, strong forecasting skills, and proficiency in WFM systems. The position offers a salary up to £70,000 and flexible working arrangements, making it an attractive opportunity within a dynamic business undergoing substantial growth.

Benefits

Salary up to £70,000

Flexible working arrangements

Ownership of a high-impact role

Qualifications

• Senior-level experience in workforce management within multi-site retail.
• Strong knowledge of forecasting, scheduling, and productivity analysis.
• Experience managing large wage budgets.

Responsibilities

• Lead strategic direction for labour planning and forecasting.
• Monitor KPIs for productivity and scheduling.
• Collaborate with finance and operations for wage budget management.

Skills

Labour forecasting

Scheduling

Budget management

Stakeholder engagement

Change management

Tools

Kronos

Reflexis

Blue Yonder

Quinyx

Job description

A leading UK retailer is seeking a Head of Workforce Management to drive labour planning and scheduling strategies. This role involves collaborating with various departments to enhance efficiency and service excellence across all locations. The successful candidate will have senior-level experience in workforce management, strong forecasting skills, and proficiency in WFM systems. The position offers a salary up to £70,000 and flexible working arrangements, making it an attractive opportunity within a dynamic business undergoing substantial growth.