Head of Sales Operations

NSC Global; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A global IT services provider in Greater London seeks a Head of Sales Operations to lead sales strategy and optimize processes. The ideal candidate has proven experience in Sales Operations within a B2B environment and a strong grasp of CRM systems. Responsibilities include developing sales plans, enhancing productivity through technology, collaborating with various departments, and leading a high-performing team. This position offers an opportunity to drive operational excellence and sustainable growth within the organization.

Qualifications

• Experience leading Sales or Revenue Operations in a global B2B environment.
• Expertise in process optimisation and sales processes.
• Excellent stakeholder management skills.

Responsibilities

• Translate business strategy into measurable sales plans.
• Optimize key sales processes and improve efficiency.
• Own CRM systems and enhance productivity through automation.
• Develop KPIs to monitor sales effectiveness.
• Collaborate with cross-functional teams for execution.

Skills

Proven experience in Sales Operations

Strong analytical skills

Expertise in CRM systems

Leadership and communication skills

Tools

Power BI

Tableau

Excel

Job description

Overview

NSC Global is a leading IT services and solutions provider delivering technology-enabled transformation to some of the worlds most recognised brands. Were transforming how businesses operate through technology and were looking for a strategic leader to help drive our next phase of growth.

The Head of Sales Operations will lead the strategy processes and systems that power our global sales organisation. This role ensures our sales teams have the tools data and insights to hit ambitious targets and scale effectively across all channels.

Responsibilities

• Strategy & Forecasting : Translate business strategy into measurable sales plans. Lead global forecasting and reporting providing executive insights on pipeline health and performance.
• Process Excellence : Optimise key sales processes from lead management to deal desk support removing bottlenecks and improving efficiency.
• Technology & Data : Own CRM systems and sales analytics ensuring data integrity and high adoption. Identify and deploy automation tools to enhance productivity.
• Leadership : Develop KPIs and dashboards to monitor sales effectiveness and guide decision-making. Lead and grow a high-performing global Sales Operations team.
• Cross‑Functional Alignment : Collaborate with Finance HR Marketing and Delivery to ensure seamless execution and compliance.

Qualifications

About You

• Proven experience leading Sales or Revenue Operations in a global B2B IT Technology or Managed Services environment.
• Strong analytical and process optimisation skills with expertise in CRM systems and BI tools (e.g. Power BI Tableau Excel).
• Deep understanding of end-to-end sales processes (Lead-to-Cash).
• Excellent leadership communication and stakeholder management skills.

Why Join Us

This is a rare opportunity to shape the future of a global sales organisation driving operational excellence and sustainable growth.

Ready to make an impact

Apply now to join NSC Global and lead sales operations at scale.

Required Experience

Director

Key Skills

• Succession Planning
• Growing Experience
• Expense Management
• Management Experience
• Rackspace
• Laboratory Management
• Senior Leadership
• Operations Management
• Relationship Management
• Leadership Experience
• Negotiation
• Taxonomy

Employment Type

Full‑Time

Department / Functional Area

Sales

Experience

years

Vacancy

1