Head of Quality and Impact (UK Islamic Charity, Remote with once a week into London)

Civitas Recruitment Ltd; Nottingham; Hybrid; GBP 42,000 - 50,000; Full time

Job summary

A leading charity organization is seeking a Head of Quality & Impact to ensure effective implementation and improvement of their grant-making and support programmes. The role requires strong experience in monitoring and evaluation, with responsibilities that include designing evaluation frameworks, managing audits, and producing impact reports. The candidate should have knowledge of evaluation methods, and experience in the UK welfare sector is desirable. This is a full-time position with flexible working options.

Qualifications

• Strong experience in monitoring, evaluation, and quality assurance.
• Proven ability to produce impact reports and work across diverse stakeholders.
• Knowledge of evaluation methods (qualitative and quantitative).
• Experience in the UK welfare or poverty sector is desirable.
• Experience in cash transfer programming and understanding of Zakat is a plus.

Responsibilities

• Design and implement evaluation frameworks across all programmes.
• Lead internal and commission external evaluations.
• Oversee programme audits, ensuring alignment with SOPs and Sharia compliance.
• Manage a Quality Assurance Officer and support programme teams with monitoring tools.
• Produce actionable reports and contribute to the Charity’s annual impact reporting.
• Act as a supportive partner to teams, promoting a culture of learning and reflection.

Skills

Monitoring and evaluation

Quality assurance

Impact reporting

Stakeholder engagement

Knowledge of evaluation methods

Job description

Role

Head of Quality & Impact

Location

Flexible working with 1 day a week in London

Salary

£42,000 – £50,000 per annum

Contract

Full-time, 12-month FTC (potential for permanent)

The Opportunity

Civitas Recruitment are delighted to support a great UK Islamic Charity with their search for a Head of Quality & Impact. This pivotal role will ensure the Charity’s grant‑making and support programmes are implemented effectively, continuously improved through rigorous evaluation, and underpinned by quality assurance and demonstrable impact.

Key Responsibilities

• Design and implement evaluation frameworks across all programmes


• Lead internal and commission external evaluations


• Oversee programme audits, ensuring alignment with SOPs and Sharia compliance


• Manage a Quality Assurance Officer and support programme teams with monitoring tools


• Produce actionable reports and contribute to the Charity’s annual impact reporting


• Act as a supportive partner to teams, promoting a culture of learning and reflection

The Candidate

We’re looking for a proactive and analytical professional with :

• Strong experience in monitoring, evaluation, and quality assurance


• Proven ability to produce impact reports and work across diverse stakeholders


• Knowledge of evaluation methods (qualitative and quantitative)


• Experience in the UK welfare or poverty sector is desirable


• Experience in cash transfer programming and an understanding of Zakat is a plus

If the role sounds of interest and you feel like you meet the criteria, please apply immediately or contact Syed at Civitas Recruitment for further information.