Head of Product

Digital Health and Care Wales; Cardiff; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A prominent health tech organization in Cardiff is seeking a Head of Platform to lead infrastructure engineering teams. This role involves overseeing cloud and on-premises technologies, ensuring robustness and scalability. We're looking for an individual with proven experience in managing cloud platforms like Azure and GCP, alongside strong leadership skills. This position offers a competitive salary, flexible working, and opportunities for career development.

Benefits

Competitive salary

28 days annual leave plus Bank Holidays

Flexible working

Career development opportunities

Qualifications

• Proven experience in managing cloud platforms and on-premises infrastructure.
• Strong leadership abilities in large team settings.
• Excellent communication and collaborative skills.

Responsibilities

• Lead and manage resources and recruitment.
• Work with senior leadership to design and implement services.
• Manage budgets and ensure KPIs are met.
• Participate in audit processes such as ISO27001.
• Manage operational risks effectively.

Skills

On-premises infrastructure and cloud platform management

Leadership and team management

Problem-solving

Communication skills

ITSM processes understanding

Automation and Infrastructure as Code

Technical documentation development

Tools

Azure

GCP

SQL

Linux

Citrix

Job description

Overview

Head of Platform for Cloud to lead our infrastructure engineering teams. This pivotal role will oversee the implementation and operational management of both our cloud platforms and on-premises technologies, ensuring they are robust, scalable, and secure. With a current hybrid configuration and an ambitious migration plan over the next three years, this is a truly exciting time to join DHCW and lead a large infrastructure-focused engineering team of over 30 staff. As well as the cloud platforms you will also be responsible for the existing on-premises estate of Server/storage, SQL, Linux, and Citrix platforms.

Apply today or reach out to find out more about the role – contact information at the base of the advert.

Qualifications And Skills

• Proven experience and knowledge of on-premises infrastructure and cloud platform (Azure and GCP) management and architecture.
• Strong leadership and team management skills.
• Excellent problem-solving and decision-making abilities.
• Strong communication and collaboration skills.
• Compassionate leader, embracing the mentoring role, and supporting career pathways
• In depth understanding of ITSM processes for managing operational teams
• Understanding, experience, and desire to streamline through automation and use of Infrastructure as Code (IAC).
• Skilled at both reviewing and developing complex technical and business level documents

Responsibilities

• Serve as subject matter expert for multiple engineering disciplines and escalation point for the team.
• Lead and manage resources, including recruitment and discipline issues.
• Work with senior infrastructure leadership to design, implement, and operate services.
• Plan and oversee major budgets.
• Ensure KPIs are met, services are continually optimised, resilient, cyber improved and maintain technical documentation.
• Actively participate, align with audit processes such as ISO27001.
• Implement new services with best practice, approved by Technical Design Authority Group, providing constructive feedback as appropriate.
• Manage installation and resilience testing of cloud and on premises infrastructure.
• Identify, manage, and mitigate operational risks, including options papers for complex risks.
• Effectively manage assets and lifecycle of infrastructure.
• Represent department, directorate, or business in wider meetings inside and outside NHS Wales.

About Digital Health and Care Wales (DHCW)

Digital Health and Care Wales (DHCW) is part of the NHS Wales family and has an important role in changing the way health and care services are delivered through technology and data. The organisation supports frontline staff with modern systems and access to important information about their patients, while empowering the people of Wales to manage their own health through digital NHS Wales services.

Benefits

Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.

Join our game changing, life-saving team and start making a real difference to health and care services in Wales.

For further details / informal visits contact: Name: Matt Palmer Job title: Associate Director Cloud and Infrastructure Email address: [e-mail]