Head of PR & Public Affairs FTC

Fibrus; Belfast; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A forward-thinking technology company in Belfast is seeking a Head of PR & Public Affairs to lead a comprehensive PR strategy. The role requires an accomplished communication professional with extensive experience in PR and Public Affairs, particularly within technology or regulated environments. Responsibilities include developing strategic communications, managing crises, and overseeing brand identity projects. The ideal candidate will possess strong management and collaboration skills to work effectively across various teams. Excellent benefits and a hybrid work model are offered.

Benefits

Competitive salary

Private healthcare

Mental health workshops

Professional development support

Qualifications

• A minimum of 5 years in PR or Public Affairs roles.
• Experience in technology or regulated environments preferred.
• Proven track record of crisis communication.

Responsibilities

• Lead the creation and execution of PR strategies.
• Manage corporate profile through events and media.
• Formulate public affairs plans to engage key stakeholders.
• Collaborate with internal teams for effective communications.
• Oversee brand visual identity refresh projects.

Skills

Extensive experience delivering PR and PA strategies

Experience managing communications during crises

Media savvy working with journalists

Project ownership and management skills

Confident communication skills

Strategic thinking

Strong people management skills

Ability to work under pressure

Job description

Job Specification

JOB TITLE: Head of PR & Public Affairs

JOB LOCATION: Belfast (hybrid)

REPORTING TO: Group CPO

TERMS: 1 Year Fixed Term Contract

The Job

This role will be responsible for leading a holistic Public Relations & Public Affairs strategy across Fibrus Group and operating our in-house Press Office. It spans corporate and consumer PR, public affairs and internal communications, requiring an accomplished communication professional.

What Will You Be Doing

Corporate PR

• Lead the creation, development and execution of a holistic communications program that aligns with the Fibrus vision and strategic goals at a Group and business unit level.
• Partner with senior‑level stakeholders across Fibrus ISP, Hyperfast and Viberoptix, providing hands‑on support to develop their communications and engagement plans to deliver effectively on their priorities and objectives.
• Develop a strategy for raising Fibrus corporate profile through speaker opportunities, awards and attendance at prominent events.
• Lead crisis communication efforts across Fibrus Group by preparing for and responding to crises or emergencies and managing day‑to‑day incidents effectively in collaboration with senior leadership team and functional leaders.
• Create pitch and promote executive thought‑leadership articles to shape perceptions around issues and build trust in a brand via senior business leaders.
• Support senior‑level stakeholders with interviews, panel sessions and other public media opportunities.

Consumer PR

• Lead internal and external teams on ideation of impactful PR activations and executions at key moments to deliver talkability about Fibrus ISP.
• Work alongside the Fibrus ISP marketing team and input on creative ideas maximising reach and impact of integrated campaigns.

Public Affairs

• Formulate advocacy plans and engagement strategies. Collaborate with key influencers, stakeholder groups and public figures to advance Fibrus profile.
• Build relationships with key policy makers to build Fibrus reputation and improve opportunities to support future bids.
• Develop briefing documents and messaging for internal stakeholders ensuring alignment on key messaging.

Internal Communications

• Work alongside the Fibrus People & Culture team to develop and oversee the implementation and execution of a content calendar to coordinate internal communication efforts related to key commercial, strategic and operational plans supporting alignment, transparency and engagement across Fibrus Group.

Marketing (Fibrus Group & Hyperfast Networks)

• Lead the planning and execution of a brand visual identity refresh campaign, overseeing the transition of visual identity, messaging and communications across all touchpoints.
• Define brand positioning, tone of voice, identity guidelines and ensure compliance and consistency for Fibrus Group, Hyperfast Networks and Viberoptix.
• Work with product/marketing teams to articulate product benefits into brand‑led messaging and storytelling.
• Ensure Group brand assets and guidelines are embedded across internal teams and externally.

Management

• Manage the Group Public Relations & Public Affairs team.
• Manage retained PR agencies responsible for earned media across corporate consumer PR and public affairs.
• Monitor PR results and report on coverage monthly, refining strategy and plans to maximise impact in the market.

What Will You Bring

• Extensive experience delivering PR and PA strategies, ideally in a technology or heavily regulated environment.
• Experience managing communications during high‑profile crisis communications instances, ensuring brand reputation and consistency are maintained under pressure.
• Media savvy and confident, effective working with journalists and media outlets.
• Ability to take ownership for delivering projects with a high degree of autonomy and manage multiple complex projects simultaneously.
• Confident communicator with the ability to effectively convey messages in a way that persuades, motivates and inspires others.
• Strategic thinker with an understanding of how to align communication strategies with business goals.
• Strong people management, including agency management skills and experience.
• Collaborative and able to work well both as part of a team and independently.
• Able to operate effectively in high‑pressure situations.

Is Fibrus for Me

At Fibrus Limited we put our people first! Having been awarded the Investors in People We Invest in People standard accreditation we are proud to be a company that encourages colleagues to do and be their very best. Our culture is focused on trust, collaboration, growth and flexibility.

We invest in our people offering colleagues benefits that improve their personal lives as well as their careers! So along with competitive salaries and an excellent benefits package we also offer benefits including mental health workshops, professional development support and private healthcare. We also recognise the importance of supporting our colleagues with life changes and have comprehensive policies around menopause, mental health, pregnancy loss and leave for maternity, parental and adoption.

As we continue to grow you would be joining a team of dedicated and passionate people who work super hard every day to improve the lives of those in our own communities by transforming the digital infrastructure of Northern Ireland and Great Britain!

We’re building something special at Fibrus with our team at the very heart of it and we are excited to speak to potential colleagues who share our purpose!

How to Apply

To apply to join the Fibrus Group please do so online and our recruitment team will be in contact with you once we’ve had a chance to review your application. We wish you the best of luck and thank you for your interest in Fibrus.

Equal Opportunity Statement

At Fibrus Limited we recognise the positive value of diversity, promote equality and challenge unfair discrimination. We are an equal opportunities employer and always aim to recruit the person who is most suited to the job, welcoming people of all backgrounds. We particularly encourage applications from women, under‑represented genders, individuals with disabilities and under‑represented ethnicities. We’re happy to discuss flexible working – there is no obligation to raise this at the application stage but if you wish to do so you are welcome to.

Offers of Employment

All offers of employment with Fibrus will be subject to the satisfactory completion of pre‑employment checks which may include references, right to work, criminal record, history and professional qualifications.

Data Retention

Fibrus Limited, Fibrus ISP, Hyperfast and Viberoptix belong to the Infracapital group of companies. We will retain your information for the purposes of recruitment for a period of up to 12 months. We may also share your information with our partner organisations for the purposes of recruitment. Please email if you do not wish us to retain your information or do not wish for us to share your information.