Head of Operations – Premium Hospitality & Events Leader

Sodexo Ltd; England; On-site; GBP 63,000 - 75,000; Full time

Job summary

A leading hospitality service provider is seeking a Head of Operations at Ascot Racecourse in England. This role involves leading a high-performing team to deliver exceptional hospitality and catering experiences. Candidates should have a strong commercial background in hospitality with proven skills in managing complex operations and multiple events. The position offers a competitive salary, bonus, and benefits including health and wellbeing support.

Benefits

Unlimited mental health and wellbeing support

Employee Assistance Programme

Health and wellbeing app

Sodexo Discounts Scheme

Retirement Plan

Death-in-Service benefit

Career development tools

Cycle to Work Scheme

Flexible work environment

Full training and protective uniform supplied

Qualifications

• Responsible for managing complex venue P&L.
• Ability to communicate and present effectively.
• Experience managing multiple events simultaneously.

Responsibilities

• Lead operations team to deliver hospitality experiences.
• Drive operational excellence and financial management.
• Oversee logistics and beverage management.
• Enhance efficiency and customer satisfaction.
• Uphold health, safety, and food compliance standards.

Skills

Strong commercial background

Passionate interest in the catering industry

Experience in high-volume hospitality

Organizational and planning skills

Ability to motivate a team

Multiple stakeholder management

Job description

A leading hospitality service provider is seeking a Head of Operations at Ascot Racecourse in England. This role involves leading a high-performing team to deliver exceptional hospitality and catering experiences. Candidates should have a strong commercial background in hospitality with proven skills in managing complex operations and multiple events. The position offers a competitive salary, bonus, and benefits including health and wellbeing support.