Head of Operations - Lending & Savings Leader (Hybrid)

Recognise Bank; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

A modern financial institution in Greater London seeks a skilled Head of Operations to lead the operational delivery of lending and savings activities. Candidates should have over 10 years of experience in operational leadership within financial services. The role emphasizes regulatory compliance and customer-focused outcomes, requiring expertise in managing operational functions and improving processes. This is an opportunity to shape operational excellence in a dynamic environment offering hybrid working and competitive benefits.

Benefits

Competitive Time Off

Work From Anywhere

Learning & Development

Hybrid Working

Private Medical Care

Enhanced Pension Scheme

Maternity, Paternity & Adoption Pay

Discretionary Company Bonus

Qualifications

• Minimum of 10 years’ experience in operational leadership roles within financial services.
• Demonstrated ability to lead teams through change and transformation.
• Deep understanding of regulatory requirements and operational risk within banking.

Responsibilities

• Lead operational delivery of lending and savings activities across the Bank.
• Ensure high performance, regulatory compliance, and outstanding customer outcomes.
• Manage internal teams driving operational execution and process improvements.

Skills

Operational leadership

Risk management

Strategic planning

Customer experience improvement

Compliance adherence

Job description

A modern financial institution in Greater London seeks a skilled Head of Operations to lead the operational delivery of lending and savings activities. Candidates should have over 10 years of experience in operational leadership within financial services. The role emphasizes regulatory compliance and customer-focused outcomes, requiring expertise in managing operational functions and improving processes. This is an opportunity to shape operational excellence in a dynamic environment offering hybrid working and competitive benefits.