Head of Operations — Creative Growth & Systems Leader

Iris Worldwide; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading creative agency in Greater London is seeking a Head of Operations to drive operational excellence and innovation. The ideal candidate will have over 10 years in a marketing or media environment and a strategic mindset that bridges creativity and commerciality. Responsibilities include building high-performing teams, implementing effective processes, and overseeing the integration of new technologies to enhance productivity and creativity. This position offers flexibility and comprehensive benefits, making it an exciting opportunity for a dynamic leader.

Benefits

25 days annual leave

BUPA private health care

Flexible working arrangement

Discounted Gym Memberships

Qualifications

• 10+ years of experience in a creative, marketing, or media agency environment.
• Deep understanding of agency workflows and financial dynamics.
• Comfortable with change and quick to adapt.

Responsibilities

• Build and sustain a high-performance talent ecosystem across departments.
• Design and implement agency processes balancing creativity and commercial health.
• Oversee resourcing, workflow management, and operational planning.

Skills

Leadership

Strategic thinking

Collaboration

Adaptability

Innovation

Job description

A leading creative agency in Greater London is seeking a Head of Operations to drive operational excellence and innovation. The ideal candidate will have over 10 years in a marketing or media environment and a strategic mindset that bridges creativity and commerciality. Responsibilities include building high-performing teams, implementing effective processes, and overseeing the integration of new technologies to enhance productivity and creativity. This position offers flexibility and comprehensive benefits, making it an exciting opportunity for a dynamic leader.