Head of Operations Acute, Urgent & Emergency Mental Health Services

PAN TRADE; Chester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare organization in Chester is seeking a Head of Operations for Acute, Urgent & Emergency Care Mental Health Services. This pivotal role involves managing operational delivery and overseeing key performance targets within a collaborative environment. Ideal candidates are passionate about reducing health inequalities and improving patient experiences, with substantial senior leadership experience in healthcare. This position also emphasizes fostering a positive culture and compliance with governance standards.

Benefits

Inclusive recruitment practices

Guaranteed Interview Scheme for armed forces community applicants

Comprehensive induction training

Qualifications

• Experienced in senior operational leadership within healthcare.
• Skilled in working collaboratively with clinicians and senior leaders.
• Committed to reducing health inequalities.

Responsibilities

• Operational management of the portfolio.
• Delivery of key performance targets and national standards.
• Quality, governance, and regulatory compliance.
• Human resource leadership and workforce development.
• Budgetary control and resource optimisation.

Skills

Operational management

Collaborative improvement

Healthcare leadership

Budgetary control

Job description

Head of Operations Acute, Urgent & Emergency Care Mental Health Services Cheshire & Wirral

An exciting career opportunity has arisen for a Head of Operations to lead Acute (inpatient) and Urgent & Emergency Care Mental Health services across Cheshire and Wirral. This is a pivotal leadership role at the heart of our organisation’s ambition to deliver safe, effective and compassionate care.

About The Role

As Head of Operations, you will work closely with the Head of Operations for Community Mental Health Services, Clinical Directors, system partners and Trust to ensure the delivery of high-quality, safe, and efficient care across a diverse and high-impact portfolio.

You will provide outstanding operational leadership, driving service delivery in partnership with clinical and operational leaders Your responsibilities will include:

• Operational management of the portfolio
• Delivery of key performance targets and national standards
• Quality, governance and regulatory compliance
• Human resource leadership and workforce development
• Budgetary control and resource optimisation

Shortlisting for this vacancy is due to commence on 26th January and the proposed interview date is 3rd February.

About You

• Passionate about meeting population needs
• Committed to reducing health inequalities
• Driven to improve staff and patient experience
• Skilled in working collaboratively with clinicians and senior leaders to drive improvement and transformation
• Experienced in senior operational leadership within healthcare
• Committed to inclusive leadership, workforce development and continuous improvement, fostering a positive culture that supports staff wellbeing and high-quality care

Inclusive Recruitment

We are a Disability Confident Employer, Rainbow Badge Scheme member, Veteran Aware organisation, and proud holder of the Armed Forces Covenant Employer Recognition Scheme Gold Award. We are committed to making our recruitment practices as inclusive as possible and welcoming applications from people who have direct experience of accessing our services.

Applicants with a disability that meets the definition set out in the Equality Act 2010 should indicate so in the application. We offer a Guaranteed Interview Scheme for armed forces community applicants who meet the essential criteria for the post.

All new starters will commence in post on a fixed start date each month, in line with our Prepare to Care (P2C) induction programme. P2C offers up to 3 weeks training to support you to meet induction / initial training requirements.

Applicants should be aware that the trust reserves the right to close the vacancy prior to the advertised date and that applicants may need to pay for their DBS check, which is deducted from salary following appointment.