Head of Operations

RFPMart LLC; Wales; On-site; GBP 70,000 - 90,000; Full time

Job summary

A growing UK manufacturing company in Bridgend is seeking a Head of Operations to lead the transition from outsourced to in-house production. This senior role requires proven experience in operations leadership, with a focus on scaling manufacturing and optimizing performance. The candidate will also manage cross-border logistics and ensure compliance with regulations. If you thrive on ownership and strategic impact, this opportunity is for you.

Qualifications

• Proven experience in a senior Operations or Manufacturing leadership role.
• Experience bringing production in-house or scaling manufacturing operations.
• Strong exposure to machinery-led or production environments.

Responsibilities

• Lead the transition of production from outsourced manufacture to in-house UK production.
• Own manufacturing performance: output, quality, cost, and efficiency.
• Specify, implement, and optimise machinery and production workflows.

Skills

Senior Operations leadership experience

Production scaling

Lean/Continuous Improvement

Strong decision-making skills

Effective communication

Job description

Overview

Bridgend (Fully office based)

Salary - £70,000-£90,000 DOE

Permanent

Hours - Monday to Friday Mon-Thurs: 07:00-16:30 & Fri: 07:30-16:00

If you’re a senior Operations or Manufacturing leader who thrives on ownership, scale, and real accountability, this is a rare opportunity to shape the operational backbone of a growing UK business with European ambition.

From manufacturing and machinery to warehousing, logistics and performance systems. This is a senior leadership role with genuine impact, influence, and visibility.

About You

You’re already operating at a senior level in operations or manufacturing and are comfortable owning outcomes end-to-end. You combine strategic thinking with a hands-on leadership style and enjoy building capability through people, systems, and structure.

You’ll bring

• Proven experience in a senior Operations or Manufacturing leadership role
• Experience bringing production in-house or scaling manufacturing operations
• Strong exposure to machinery-led or production environments
• Experience with UK and European distribution and supply chains
• Practical Lean / Continuous Improvement capability
• A commercial mindset - balancing cost, quality, service, and scalability
• Confidence leading through change, ambiguity, and growth
• A data-driven, structured approach with strong decision-making skills
• The ability to communicate effectively across shop floor, suppliers, and senior leadership

What You’ll Be Doing (and The Impact You’ll Make)

• Lead the transition of production & folding of liner refills from outsourced manufacture to in-house UK production
• Own manufacturing performance: output, quality, cost, labour efficiency, and machinery uptime
• Specify, implement, and optimise machinery, production layouts, workflows, and maintenance strategies
• Build scalable warehousing and logistics capability to support UK and European distribution
• Develop and manage European distribution models, including cross-border logistics and service levels
• Set and drive operational KPIs aligned to growth, customer performance, and cost control
• Lead NCR reduction through structured root-cause analysis and continuous improvement
• Ensure full compliance with Health & Safety, ISO, and regulatory requirements
• Build, lead, and develop the operations leadership team, including direct line management of the Operations Manager
• Partner with the Managing Director on operational strategy, capex planning, and risk management

If that sounds like you, we’d love to hear from you. Apply today for this Head of Operations role in Bridgend.

If you require any adjustments during the application or interview process, please let us know we’re happy to support.

We embrace diversity and truly believe in equal opportunities for all. Inclusion and diversity spark creativity, drive innovation, and help us better serve our customers. We believe companies with greater diversity perform better. That’s why all qualified applicants will be considered regardless of age, race, religion, genetic information, sexual orientation, gender identity, parental status, disability, educational background, or any other characteristic that doesn’t relate to your ability to do the job.

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