Head of Marketplace Operations

Diana B. Beauty; Leicester; On-site; GBP 70,000 - 90,000; Full time

Job summary

A global retail business in Leicester is seeking a Head of Marketplace Operations to oversee compliance and performance in a fast-paced environment. This role demands a hands-on leader with strong marketplace operations experience, capable of making quick decisions and leading multiple functions. If you thrive in dynamic settings and want to influence team culture significantly, this opportunity offers long-term progression within a rapidly growing company.

Qualifications

• Proven experience in marketplace operations within a retail or e-commerce environment.
• Strong ability to make quick and informed decisions.
• Experience leading teams and influencing culture.

Responsibilities

• Ensure marketplaces remain compliant and performing.
• Lead managers across multiple functions.
• Strengthen the systems behind daily trading activities.

Skills

Marketplace operations experience

Commercial thinking

Quick learner of systems

Strategic influence

Operational problem-solving

Job description

Full-Time | Permanent | Growing Global Retail Business

Lead the Operational Pulse of a Rapid-Growth Global Retailer.

We are looking for a high-velocity Head of Marketplace Operations for a global e-commerce powerhouse that prides itself on speed and commercial agility. This isn't a 'business as usual' role—it's a seat at the centre of a fast-moving, ownership-driven environment. If you are a hands‑on leader who thrives on quick decision‑making and can navigate the complexities of international trading without the weight of corporate red tape, this is the challenge you’ve been looking for.

In this Head of Marketplace Operations role, you'll sit at the centre of the business, ensuring marketplaces stay live, compliant, and performing at pace. You'll work across teams to keep orders flowing, resolve issues before they escalate, and strengthen the systems and processes that underpin day-to-day trading.

You'll lead managers across multiple functions, build a proactive and accountable culture, and work closely with senior leadership to make decisions that drive commercial performance. This is a hands‑on role, perfect for a leader who enjoys both strategic influence and operational problem‑solving.

Who Will Thrive Here

• Has strong marketplace operations experience
• Thinks commercially and understands how operations drive revenue
• Learns systems quickly and enjoys simplifying complexity
• Leads with pace, structure, and a hands‑on approach
• Builds teams that take initiative and own outcomes

Why This Stands Out

• A high-impact position in a rapidly growing environment
• Real influence over systems, performance, and team culture
• Permanent role with long-term progression

If you're ready to take on a Head of Marketplace Operations position in a dynamic, ambitious business, we'd love to speak with you. Get in touch for a confidential discussion.

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