Head of Housekeeping - Live-In Role

Oyster Recruitment Ltd; Telford; On-site; GBP 30,000 - 45,000; Full time

Job summary

A prestigious recruitment agency is seeking an experienced Head Housekeeper for a luxurious estate in Telford. This live-in role involves leading housekeeping operations to ensure the highest standards of cleanliness and presentation. The ideal candidate will have proven experience in a similar role, strong problem-solving skills, and exceptional attention to detail. Benefits include free on-site accommodation (utility bills not included) and 28 days of holiday. If you're ready to take the next step in your hospitality leadership career, apply now.

Benefits

Free on-site accommodation

28 days holiday

Company pension scheme

Professional development support

Qualifications

• Proven experience as a Head Housekeeper or similar senior operational role in luxury hotel.
• Solid experience in budget control and rota planning.
• A full UK driving licence is essential.

Responsibilities

• Lead all housekeeping operations across guest accommodation.
• Manage departmental budgets, inventory, and procurement.
• Handle guest feedback proactively and resolve issues.

Skills

Detail-oriented

Problem-solving

Team leadership

Excellent communication

Guest-focused mindset

Proficiency in Microsoft Office

Job description

Are you a detail-driven and dynamic Head Housekeeper with a passion for delivering impeccable standards? Do you thrive in a luxury hospitality environment where every detail matters?

Our client is seeking an experienced and confident Head of Housekeeping to take charge of the housekeeping operation within a prestigious, high-end property. This live-in position offers accommodation in a beautiful house on the estate, giving you the opportunity to be fully immersed in the daily rhythm of this exceptional setting. (Please note while the accommodation is free, utility bills are not included.)

What You’ll Be Doing :

• Lead all housekeeping operations across guest accommodation, public areas, and event spaces, ensuring the highest levels of cleanliness and presentation
• Maintain readiness for high-profile events and ensure guest areas consistently exceed expectations
• Manage departmental budgets, inventory, and procurement, with a focus on sustainability and cost efficiency
• Collaborate with cross-functional teams including Events, Facilities, and Maintenance to ensure smooth operations
• Handle guest feedback proactively, resolving any issues with professionalism and speed
• Recruit, train, and develop a high-performing, motivated housekeeping team
• Implement structured rota planning and performance management procedures

What They’re Looking For :

• Proven experience as a Head Housekeeper, Estate Manager, or in a similar senior operational role within a luxury hotel or private estate
• A meticulous eye for detail and strong problem-solving skills
• Solid experience in budget control, rota planning, and team leadership
• A calm and confident management style with excellent communication abilities
• Proficiency in Microsoft Office (particularly Word and Excel)
• A flexible, guest-focused mindset, committed to delivering outstanding service
• A full UK driving licence is essential

What’s on Offer :

• Free on-site live-in accommodation (utility bills are not included)
• 28 days holiday (increasing with length of service)
• Company pension scheme
• Regular reviews, recognition and professional development support

This is more than just a housekeeping job. It’s a chance to lead within a remarkable setting and make a real impact.

If you’re an experienced Head of Housekeeping looking for your next challenge in a truly unique environment, apply now and take the next step in your hospitality leadership career.

Applications will be reviewed up to 11am on 24th December, with screening resuming from 5th January 2026