Head of Heavy Maintenance Process Excellence

British Airways; England; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading airline is seeking a Head of Heavy Maintenance Process Excellence to shape and deliver future initiatives across multiple locations in the UK. This role involves leading process improvements, championing innovation, and ensuring operational excellence. The ideal candidate will possess outstanding leadership skills and a strategic vision to translate plans into action. The position offers a range of benefits, including a generous pension scheme and discounted travel options for employees and their families.

Benefits

Pension scheme up to 16% contribution

Flexible benefits scheme

Discounted confirmed flights for friends and family

Standby flights eligibility

Discounts on travel and leisure activities

Qualifications

• Outstanding leadership and communication skills to drive cultural change.
• Focus on achieving operational and strategic outcomes.
• Ability to translate strategies into actionable plans.

Responsibilities

• Lead lean deployments embedding change and process excellence.
• Champion innovation, digitally enabled MRO practices.
• Ensure seamless integration between all support functions.
• Improve aircraft availability and maintenance performance.

Skills

Leadership

Strategic Vision

Data-driven decision-making

Communication skills

Job description

A career without limits

It’s an exciting time to be at British Airways. We’re celebrating our centenary year throughout 2019 – and making an unprecedented investment in new aircraft and every aspect of the customer experience.

If you’re made of the same qualities as us, you could soon be part of the next chapter of our story. Together as one team, we’re connecting Britain with the world and the world to Britain like no one else.

Earlier this year, we expanded our maintenance capability with the opening of British Airways Engineering Gatwick. We’re now looking to build on the strong foundation established by our dedicated team there and further develop the site to include Winter Airbus Heavy Maintenance operations within this impressive facility.

The role: Heavy Maintenance Process Excellence

Ready to shape and deliver the future of Heavy Maintenance through CI and process excellence across our locations in Cardiff, Glasgow, Gatwick and Heathrow. We are looking for a Head of Heavy Maintenance Process Excellence.

What You’ll Do:

• Lead lean deployments embedding change and process excellence
• Champion innovation, digitally enabled MRO practices
• Ensure seamless integration between all support functions
• Improve aircraft availability and maintenance performance

What You’ll Bring:

• Strategic Vision with an ability to translate strategies into actionable plans
• Focus on achieving operational and strategic outcomes
• Outstanding leadership and communication skills to drive cultural change
• Data‑driven decision‑making, and effective stakeholder collaboration

Benefits:

• A pension scheme with potential contributions of up to 16% (if you contribute 5%, BA will contribute 11%)
• A flexible benefits scheme which gives you the option to buy from a range of benefits such as healthcare, life assurance, and critical illness cover
• Discounted confirmed flights for friends and family on BA from date of joining
• Once in role, access to standby flights (with eligibility for the Club cabin) for yourself and your nominees
• Discounted standby travel on other airlines in the Oneworld Alliance
• Discounts on car hire, hotels, leisure activities, entertainment and much more

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.