Head of Gym & Spa Operations (Maternity Cover)

4Leisure Recruitment; Uxbridge; On-site; GBP 58,000; Full time

Job summary

A premium fitness and wellness provider in London is seeking a Head of Gym & Spa for maternity cover. This role demands a strong operational leader with multi-site management experience, responsible for ensuring top-tier service delivery across gym and spa operations. You will drive performance excellence, develop teams, and maintain high standards of service. The position offers a salary of £58,000 plus a performance-related bonus within a supportive working environment.

Benefits

Performance-related bonus

Supportive working environment

Opportunity to lead a high-profile operation

Qualifications

• Proven experience in a senior operational role within gym, spa, or health club environments.
• Extensive multi-site management experience in residential or corporate health clubs.
• Demonstrable exposure to SLAs and client-facing contract management.

Responsibilities

• Lead and manage gym and spa operations with a strong focus on operational excellence.
• Ensure exceptional service delivery aligned with brand, contractual, and client expectations.
• Monitor performance through KPIs, audits, and reporting, implementing improvements where required.

Skills

Multi-site management

Team development

Service excellence

Operational leadership

Client communication

Budget management

Attention to detail

Job description

A premium fitness and wellness provider in London is seeking a Head of Gym & Spa for maternity cover. This role demands a strong operational leader with multi-site management experience, responsible for ensuring top-tier service delivery across gym and spa operations. You will drive performance excellence, develop teams, and maintain high standards of service. The position offers a salary of £58,000 plus a performance-related bonus within a supportive working environment.