Head of Global Demand Excellence

GSK; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

A leading global biopharma company is seeking a Head of Global Demand Excellence to lead the vision and strategy for the Demand Centers of Excellence. This key leadership role involves driving operational excellence through effective demand planning capabilities and collaboration across global teams. The ideal candidate will have extensive experience in Demand Planning, stakeholder management, and process design, making a significant impact on the business's performance and strategic initiatives.

Qualifications

• Strong people leadership experience in Demand Planning & Consensus Forecasting.
• Proven experience in organizational and process design.
• Experience leading multi-functional teams within a matrix environment.

Responsibilities

• Deliver strategic and operational initiatives for business leadership.
• Build and evolve Demand Planning capability.
• Lead a matrix team to achieve business objectives.

Skills

Leadership in Demand Planning

Subject matter expertise in Demand Forecasting

Large-scale business transformation

Stakeholder management

Effective communication

Tools

OMP

S4 Hana

AI Forecasting solutions

Job description

Head of Global Demand Excellence

Job Purpose

The Head of Demand Excellence is a key leadership role responsible for defining the vision, strategy, and roadmap for the Demand CofE. This role will lead the evolution of the Demand planning function delivering new and enhanced capabilities and operational excellence, driving GSK to be an industry leader. By embracing and enhancing data, digital, and analytical capabilities, combined with simplification and standardizing ways of working the Head of Demand Excellence will maximize business performance in the short and long term.

Key responsibilities

• Deliver a range of strategic and operational initiatives to ensure GSK's leadership in the industry
• Build and evolve Demand Planning capability across GSK
• Represent Demand in various Global S&OP meetings, collaborating with Supply Chain, Finance, and Commercial colleagues to provide valuable insights for optimal decisions
• Lead a matrix team, including remote and cross-time zone direct reports, to achieve business objectives in line with GSK values and purpose
• Implement processes and governance standards that focus on doing the right thing while maximizing business benefits and continuous improvement through KPI oversight and process adherence

Basic Qualifications

• Strong people leadership experience in Demand Planning & Consensus Forecasting or S&OP, with expertise in deploying digital and automated forecasting solutions
• Subject matter expertise in Demand Forecasting, with knowledge of process design, lean sigma, and advanced planning solutions including OMP, S4 Hana, and AI Forecasting solutions
• Proven experience in organizational and process design, simplification, standardization, improvement, and roll-out across a global organization
• Experience leading multi-functional teams within a matrix environment
• Large-scale business transformation and change leadership experience
• Senior stakeholder management skills and experience engaging business customers

Other Job-Related Skills/Background

• Effective communication and partnership with senior management
• Ability to advocate and influence at all levels, including VP level and above
• Networking skills both internally and externally
• Collaborative work within the wider End to End (E2E) CofE team and other partners within GSK
• Ability to operate across various levels within the organization, from detailed hands‑on operators to senior management
• Strong communication and documentation skills

*LI-GSK

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive.

We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at [e-mail] where you can also request a call.

Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click the Link where you will find answers to multiple questions we receive

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/