Head of Fraud Strategy

William Hill; Greater London; Hybrid; GBP 150,000 - 200,000; Full time

Job summary

A leading gambling company is searching for a Head of Fraud Strategy to redefine its approach to fraud prevention and detection. You'll be responsible for creating a strategic vision for managing fraud, integrating data and AI to enhance customer trust and profitability. The ideal candidate will have significant leadership experience in the gambling sector, a strong analytical mindset, and an advanced degree in a relevant field. This role offers a competitive salary and hybrid working options.

Benefits

Industry-leading maternity and paternity leave

Discounts at high-street retailers

Competitive salary and bonus schemes

Health and wellbeing support

Hybrid working model

Comprehensive healthcare benefits

Pension package and income protection

Qualifications

• Leadership experience within the gambling industry or a highly regulated sector.
• Expertise in using data, modelling, and performance metrics to identify opportunities.
• Ability to prioritize initiatives that deliver measurable EBITDA impact.

Responsibilities

• Set Group-wide fraud strategy and customer experience agenda.
• Reduce financial impact of fraud and drive improvements to profitability.
• Collaborate with Finance and commercial leaders on costs and operational impact.
• Architect real-time fraud controls for onboarding and transactions.
• Drive adoption of automation and AI/ML decision making.
• Act as senior representative with regulators and industry bodies.
• Lead and inspire a fraud strategy team focused on performance.

Skills

Analytical mindset

Leadership in regulated sector

Data and performance metrics expertise

Commercial mindset

Education

Advanced degree in Business, Economics or Data/Analytics

Job description

Overview

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Redefine how an industry fights fraud - and turn protection into competitive advantage.

We’re looking for a visionary Head of Fraud Strategy to lead our Group-wide fraud prevention and detection agenda - a rare opportunity to build a world-class capability that protects customers, fuels growth, and strengthens business integrity across global markets. You’ll own the strategic direction for fraud management, harnessing data, AI, and real-time decisioning to deliver smarter, frictionless protection that drives both trust and profitability. Operating at the intersection of innovation, regulation, and commercial strategy, you’ll transform how fraud is managed - from a control function to a true growth enabler.

What you will be doing

• Set the Group-wide fraud strategy and customer experience agenda, defining priorities that align with the Group's growth and profitability objectives.
• Responsible for reducing the financial impact of fraud, ensuring measurable financial outcomes. Drive initiatives that reduce fraud-related losses, prevent revenue leakage, and deliver measurable improvements to profitability.
• Collaborate with Finance and commercial leaders to model costs, forecast operational impact, and link efficiency gains directly to business performance.
• Architect seamless, real-time fraud controls across onboarding, transactions, and monitoring, ensuring they enhance rather than constrain the customer lifecycle.
• Drive adoption of automation, AI/ML decisioning, and scalable frameworks to lower cost-to-serve and enable faster market launches.
• Partner with Managing Directors and Commercial leadership in each market to embed fraud prevention into growth strategies.
• Act as the Group's senior representative with regulators and industry bodies, ensuring proactive and transparent engagement.
• Lead, develop, and inspire a fraud strategy team while fostering a high-performance culture built on accountability, precision, and transformation readiness.

Who we are looking for

We are committed to responsible gambling, and we are looking for people who can support our ethos. To apply to this post, you will:

• Have an advanced degree in Business, Economics, Data/Analytics, or related field preferred.
• Have leadership experience within the gambling industry or a highly regulated sector, ideally in fraud, risk, or analytics-focused roles.
• Have an analytical mindset, with expertise in using data, modelling, and performance metrics to identify opportunities and reduce impact.
• Be commercially minded - prioritise initiatives that deliver measurable EBITDA impact and growth.

What we offer

Our roles offer more than just a job, you\'ll become part of the evoke family! We have created an environment where our people can thrive. Check out some of the fantastic benefits on offer:

• Family Support: Industry-leading maternity and paternity leave and paid time off if you have caring responsibilities.
• Perks and discounts: Discounts at a range of high-street retailers
• Financial: Competitive salary, pension, and bonus schemes.
• Health & wellbeing: Tools and services to help support your well-being, including support with mental health and financial education. You will also have access to gym discounts and our cycle to work scheme.
• Hybrid working: Our employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch-up!
• Healthcare: We prioritise your health and well-being, offering comprehensive healthcare benefits (or a cash alternative).
• Pension package, income protection and life assurance: Safeguarding your financial future and offering peace of mind.

More about evoke

We\'re a business that embraces change and progress. The power behind big name brands William Hill, 888 and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction and ambition for the business, there couldn\'t be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class betting and gaming experiences. That\'s the future. That\'s evoke.

At evoke, you\'ll benefit from flexibility and a culture built on trust. We\'ll give you the space to be yourself and the tools you need to protect our customers while they play. We\'ll invest in your future to help you develop your unique strengths and build a career that\'s right for you.

Apply

At evoke, we prioritize diversity, equity, and inclusion for the benefit of our company, employees, and communities. We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth.

Sound good? Then you belong at our place! The first step in the recruitment process is kickstarting your application, followed by an initial screening call and an interview stage.

Apply today to kickstart your application with the evoke Family!