Head of Facilities and Estates

Barons Eden - Hotel and Spa Collection; England; On-site; GBP 65,000; Full time

Job summary

A luxury hotel and spa collection is seeking a Head of Facilities and Estates. You will lead engineering operations and oversee maintenance at Hoar Cross Hall, ensuring safety and compliance. The ideal candidate has proven experience in facilities management and excellent leadership skills. This role offers a competitive salary and various benefits including access to leisure facilities and discounts.

Benefits

Competitive salary

Complimentary access to leisure facilities

Free lunch from staff canteen

Discounts on overnight stays and spa days

Qualifications

• Proven experience in facilities, engineering, or estate management, ideally within hospitality.
• Strong technical knowledge of building systems (MEP, HVAC, biomass).
• Hands-on leader with excellent planning and communication skills.

Responsibilities

• Oversee all hotel and spa maintenance, repairs, and project works.
• Manage preventative maintenance schedules for all systems.
• Lead, develop, and support the maintenance and grounds teams.

Skills

Leadership

Facilities and Estates Management

Technical knowledge of building systems

Engineering

Problem solver

Job description

Overview

Job Advert - Head of Facilities and Estates

Location: Hoar Cross Hall, Staffordshire

Salary: £65,000 per annum

Full Time / 45 hours per week

About Us

Barons Eden is a collection of iconic spa and hotel destinations where exceptional service and luxurious experiences come to life. From stately architecture and serene grounds to immersive wellness retreats, every detail matters—and you’ll be at the heart of making sure it all runs flawlessly.

Nestled in the scenic heart of Staffordshire, Hoar Cross Hall seamlessly blends the charm of a stately home with the luxury of a world-class spa resort. Our commitment to exceptional guest experiences is reflected in our exquisite dining venues, stunning gardens, and renowned spa services. We strive to create lasting memories for every guest, treating them like friends and family throughout their stay.

The Role

As Head of Facilities and Estates, you’ll lead all engineering operations, renovation projects, and long-term maintenance strategies across our property at Hoar Cross Hall. This is a key leadership position responsible for the mechanical, electrical, plumbing, HVAC, spa systems, and overall estate infrastructure. You’ll ensure our facilities are safe, efficient, compliant, and beautifully maintained to deliver a seamless guest experience every day.

Why Join Us?

• Work in a historic, stunning estate with a commitment to hospitality excellence
• Competitive salary
• Complimentary access to our leisure and spa facilities
• Free lunch from our staff canteen to fuel your day
• Complimentary spa day on your work anniversary
• Access to our Employee Assistance Program
• Free parking for all team members
• Discounts on overnight stays, spa days, as well as food, drink, and retail
• Refer-a-friend scheme
• A supportive, family-feel culture focused on wellbeing and growth

Key Responsibilities

• Oversee all hotel and spa maintenance, repairs, and project works—from daily tasks to large-scale refurbishments.
• Manage preventative maintenance schedules and ensure smooth operation of all systems (including biomass, HVAC, lifts, pools, hot tubs, and saunas).
• Lead, develop, and support the maintenance and grounds teams—fostering a positive, inclusive, and wellbeing-focused culture.
• Develop contractor SLAs, manage budgets, and ensure all work is compliant with RAMS, building regulations, and health and safety standards.
• Minimise disruption during works by coordinating schedules and maintaining a guest-first approach.
• Deliver energy efficiency and sustainability initiatives, and ensure long-term asset protection.
• Collaborate with all key departments and act as the central point of contact for any property-related matters.

Essential

Personal Specification:

• Proven experience in facilities, engineering, or estate management—ideally within the hospitality or luxury property sector.
• Strong technical knowledge of building systems (MEP, HVAC, biomass, water treatment).
• Hands-on leader with excellent planning, communication, and problem-solving skills.
• Track record of managing refurbishment projects, budgets, and contractor relationships.
• Passion for high standards, safety, sustainability, and delivering exceptional guest experiences.
• Committed to team development, wellbeing, and inclusive leadership.

Shift Pattern

• Full-time - 45 hours per week
• Shifts are spread across 5 days a week, and may include weekends, evenings and Bank Holidays
• Full flexibility is required, as shifts will adapt based on team and business needs

Join Our Family

At Hoar Cross Hall, we say you can't choose your family— but we choose you to be a part of ours. We value every team member, and we're excited to support your growth and development in this dynamic role.

Skills

• Leadership
• Facilities and Estates Management
• Technical knowledge of building systems
• Engineering
• Problem solver