Head of DC Pension Administration & Member Services

Railpen; Tees Valley; Hybrid; GBP 75,000 - 105,000; Full time

Job summary

A prominent pension fund management company in Tees Valley seeks a Head of Pension Administration to drive excellence in Defined Contribution operations. You will lead compliance and member-first principles, collaborate with teams, and influence strategic change. Candidates must have a robust background in pensions administration and be comfortable in a dynamic environment, with a hybrid working option available. A competitive salary and generous benefits are offered.

Benefits

Competitive salary

28 days annual leave plus bank holidays

Generous annual bonus plan

Membership of the Railways Pension Scheme

4x Life Assurance cover

Colleague referral scheme

Private Medical Insurance

Employee assistance programme

Health cash plan

Eye care vouchers

Flu vaccination

Flexible working

Paid volunteering days

Electric vehicle leasing

Cycle to work scheme

Qualifications

• Proven expertise in Defined Contribution pensions required.
• Strong technical background in pensions administration is key.
• Experience influencing strategic change and embedding best practices.

Responsibilities

• Drive excellence in DC pension administration.
• Define standards for DC member services and ensure compliance.
• Influence strategic change and improve operational capability.

Skills

Defined Contribution pensions

Master Trust frameworks

Governance

Compliance

Analytical skills

Collaboration

Resilience

Job description

A prominent pension fund management company in Tees Valley seeks a Head of Pension Administration to drive excellence in Defined Contribution operations. You will lead compliance and member-first principles, collaborate with teams, and influence strategic change. Candidates must have a robust background in pensions administration and be comfortable in a dynamic environment, with a hybrid working option available. A competitive salary and generous benefits are offered.