Head of Credit

RECfinancial; East Midlands; Hybrid; GBP 65,000; Full time

Job summary

A rapidly growing multi-division organisation in the East Midlands is seeking a Head of Collections to lead Credit Control and Accounts Receivable. This pivotal role involves managing a team, enhancing governance and driving process efficiencies. The ideal candidate will have strong leadership experience in complex billing environments and relevant qualifications. The position offers a competitive salary of up to £65,000 and a hybrid working model, facilitating up to three office days post-probation.

Benefits

Competitive salary up to £65,000

Hybrid working model

Collaborative working culture

Qualifications

• Strong experience leading Credit Control and Accounts Receivable functions.
• Background in complex billing and allocations within a multi-entity environment.
• Confident leader with the ability to influence at all levels.

Responsibilities

• Lead, coach and develop the Credit Control and AR team.
• Monitor KPIs, aged debt and performance metrics.
• Strengthen governance frameworks, controls and compliance.

Skills

Leading Credit Control and Accounts Receivable

Stakeholder management

Cross-functional collaboration

Analytical and solutions-focused

Education

CICM, ACA, ACCA, CIMA or equivalent

Job description

Head of Collections / Head of Credit Control
Salary: up to £65,000 Permanent Hybrid (3 days office-based following probation)
Location: Syston, Leicestershire

A rapidly growing, multi-division organisation is looking to appoint a senior finance professional to lead their Collections and Credit Control function. With operations spanning several service lines and a strong emphasis on regulated, high-quality delivery, the business is continuing its transformation journey and now requires a confident leader to shape and strengthen its receivables processes.

Due to the offices location it is commutable from Leicestershire, Nottinghamshire and Derbyshire.

Overview of the Role

This is a key leadership position responsible for Credit Control, Accounts Receivable and Cash Allocations. You’ll manage a team of five and be the driving force behind consistent governance, accurate reporting and efficient cash management. As billing activity now sits within the divisions, a major focus will be ensuring accuracy, alignment and accountability across all receivables activity.

Collaboration with finance leadership and operational teams will be essential as you standardise processes, enhance controls and embed a culture of continuous improvement.

What You’ll Be Doing

• Leading, coaching and developing the Credit Control and AR team
• Overseeing reliable, timely cash allocation and end-to-end receivables activity
• Strengthening governance frameworks, controls and compliance
• Working with divisional teams to resolve billing inconsistencies and improve accuracy
• Monitoring KPIs, aged debt and performance metrics, with clear reporting
• Identifying opportunities to improve processes and drive efficiencies across the function

What We’re Looking For

• Strong experience leading Credit Control and Accounts Receivable functions
• Background in complex billing and allocations within a multi-entity or multi-service environment
• Confident leader with the ability to influence at all levels
• Skilled in stakeholder management and cross-functional collaboration
• Ideally qualified (CICM, ACA, ACCA, CIMA) or equivalent professional experience
• Analytical, solutions-focused and committed to continuous improvement

What’s on Offer

• Competitive salary up to £65,000
• Hybrid working (3 office days once probation is complete)
• The chance to lead a critical finance area and shape group-wide performance
• A collaborative, commercially minded working culture