Head of Commercial Insurance Operations

CKB Recruitment Ltd; London Borough of Croydon; On-site; GBP 40,000 - 60,000; Full time

Job summary

A growing insurance broker in the Croydon area is seeking an experienced Office Manager. This role requires strong commercial insurance sales acumen, ideally in the SME sector, coupled with management experience. You will lead and support a dynamic team, focusing on enhancing performance while maintaining a client-centric approach. Candidates with Cert CII and Acturis experience are highly desirable. This is an exciting opportunity to step into a leadership role within a fast-paced environment.

Qualifications

• Experienced in commercial insurance sales, particularly with SME products.
• Management experience is preferred but not essential.
• Proven track record of leading teams and driving performance.

Responsibilities

• Lead and support commercial insurance teams to enhance performance.
• Manage telephony teams for sales and existing business focused on client satisfaction.
• Drive operations while maintaining a client-centric attitude.

Skills

Commercial insurance sales experience

Team leadership

Client-centric approach

Education

Cert CII

Tools

Acturis

Job description

A growing insurance broker in the Croydon area is seeking an experienced Office Manager. This role requires strong commercial insurance sales acumen, ideally in the SME sector, coupled with management experience. You will lead and support a dynamic team, focusing on enhancing performance while maintaining a client-centric approach. Candidates with Cert CII and Acturis experience are highly desirable. This is an exciting opportunity to step into a leadership role within a fast-paced environment.