Head of Colleague Experience

The Coventry Building Society; Coventry; Hybrid; GBP 82,000 - 114,000; Full time

Job summary

A leading financial institution in Coventry is looking for a Head of Colleague Experience. This pivotal role involves shaping the colleague experience by leading internal communications and engaging with the Group Exec. The ideal candidate will have expertise in Microsoft 365 tools and AI to foster a vibrant workplace culture. Benefits include 28 days holiday, a discretionary bonus scheme, and a personal pension plan. This role promotes a hybrid working model requiring 2 days a week in the office.

Benefits

28 days holiday plus bank holidays

Annual discretionary bonus

Personal pension with matched contributions

Life assurance

Company car allowance

Private Medical Insurance

Qualifications

• Significant experience in internal communication roles.
• Strong ability to drive cultural change and engagement.
• Proven track record of strategic alignment in teams.

Responsibilities

• Shape and lead colleague experience strategies.
• Champion employee voice and drive cultural alignment.
• Present internal communications to Group Exec.
• Utilize AI and creative tools for dynamic communications.

Skills

Leadership

Internal communications

Microsoft 365

Creativity

AI tools

Tools

SharePoint

Viva Engage

Canva

Capcut

Job description

Head of Colleague Experience

Coventry Building Society Careers

Coventry, CV3 2UN

£82,400 - £113,300

Full time

NEW

This is a unique opportunity to shape the future of colleague experience at a pivotal moment in our organisation's journey. As we continue the integration of Coventry Building Society and The Co-operative Bank, together we are building a new culture rooted in our new shared purpose and values.

The Head of Colleague Experience will be an important leader in the Group, sharing our strategy and vision and a catalyst for embedding our culture - an inspirational storyteller who brings our values to life and fosters a workplace where collaboration, trust and engagement thrive. The role holder will champion employee voice, drive strategic alignment and curate meaningful human connection across the organisation.

The person in post will regularly present to our Group Exec, gaining their confidence and trust around our internal comms and engagement strategy and activation. They will be the deputy for the Head of Communications and will help and support our Exec and senior leadership team to be highly visible and accessible, helping colleagues feel confident and connected to the journey we're on.

Leading internal communications with creativity and clarity, the Head of Colleague Experience will have strong expertise in using Microsoft 365, especially SharePoint and Viva Engage, to create a truly social-first colleague experience. They'll be used to using AI (especially Copilot) and other creative tools including Canva and Capcut to ensure their team delivers dynamic, data-driven and personalised communications.

We operate a team led hybrid approach with at least 2 days a week in the Coventry office.

Our benefits include:

• 28 days holiday a year plus bank holidays and a holiday buy/sell scheme
• Annual discretionary bonus scheme
• Personal pension with matched contributions
• Life assurance (6 times annual salary)
• Company car allowance
• Private Medical Insurance

Find out more about the fantastic benefits of joining Coventry Building Society here.

We reserve the right to close this advert early if we receive a high volume of suitable applications