Head of Change Adoption & Organisational Readiness

Flutter; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

A leading online sports betting company in Greater London is seeking a Head of Change Adoption & Organisation Readiness to lead their HR transformation efforts. This role involves shaping and executing strategies for effective change across multiple brands and regions. The successful candidate will have extensive experience in strategic change management, exceptional communication skills, and the ability to foster a culture of continuous improvement. This position offers a comprehensive benefits package and opportunities for self-development.

Benefits

Bonus scheme

Uncapped holiday allowance

Enhanced pension scheme

Private healthcare

Life assurance

Income protection

Annual self-development fund

Sharesave Scheme

Enhanced parental leave

Qualifications

• Experience in leading organizational transformation and change initiatives.
• Ability to influence and engage with senior leaders through effective communication.
• Understanding of HR functions and operating models.

Responsibilities

• Lead global Change Adoption & Organisation Readiness function.
• Shape transformation roadmap as part of leadership team.
• Define and implement enterprise-wide change strategies.

Skills

Strategic change management frameworks

Exceptional communication skills

Commercial acumen

Analytical and problem-solving capability

Collaborative leadership

Education

Prosci Change Practitioner certification (desirable)

Job description

Head of Change Adoption & Organisational Readiness

We’re looking for a transformational leader to shape and deliver one of the most complex and high-impact People transformation agendas within Flutter. As Head of Change Adoption & Organisation Readiness you will be responsible for ensuring our global HR transformation programmes are understood, embraced and successfully adopted across all brands and regions.

Your work will have a measurable impact on colleague experience, operational readiness and the successful deployment of our HR ecosystem (FlutterBe) including global HRIS processes, tools and operating models. Leading a multi‑disciplinary global team you will set the strategic direction for change communications and learning ensuring every initiative lands with clarity, alignment and purpose.

What you’ll do

Provide visible strategic leadership across HR Operations and Transformation shaping the transformation roadmap as part of the Extended Leadership Team.

Act as the senior advocate for colleague experience ensuring all initiatives are people‑led, insightful and improve capability, engagement and performance.

Lead the global Change Adoption & Organisation Readiness function, defining priorities and driving delivery excellence across all People Transformation programmes.

Design and implement enterprise‑wide change and adoption strategies that deliver measurable business, cultural and colleague outcomes.

Sponsor and govern essential communications, engagement and learning programmes across all Flutter brands to ensure alignment, clarity and consistency.

Define and embed adoption frameworks, critical metrics and governance standards to track success, mitigate risks and ensure change sticks.

Build strong influential partnerships with senior HR Technology and Brand leaders to align priorities and drive accountability.

Oversee organisational readiness activities including new brand onboarding automation, AI readiness and continuous improvement initiatives.

Foster a culture of continuous improvement, developing our global change community through coaching, capability building and best‑practice leadership.

How you’ll do it

Apply deep expertise in strategic change management frameworks (e.g. Prosci, Kotter) to guide and optimise implementation.

Use exceptional communication and storytelling skills to influence executive partners and translate complex programmes into clear, compelling narratives.

Lead with commercial acumen, balancing long‑term transformation goals with practical delivery needs across a federated organisation.

Bring strong analytical and problem‑solving capability to diagnose issues and shape effective, insight‑led solutions.

Demonstrate collaborative leadership aligned to Flutter’s values of integrity, collaboration and drive.

Apply deep understanding of HR functions, operating models and digital transformation to shape scalable colleague‑centred solutions.

(Desirable) Hold Prosci Change Practitioner certification or similar.

(Advantageous) Experience in HR Operating Model design or Organisational Development.

What’s in it for you

• Bonus scheme
• Uncapped holiday allowance
• Enhanced pension scheme
• Private healthcare
• Life assurance
• Income protection
• 1000 annual self‑development fund
• Flutter Sharesave Scheme
• Enhanced parental leave

About Flutter

We are a world leader in online sports betting and iGaming with a market‑leading position in the US and across the world.

We have an unparalleled portfolio of the most innovative, diverse and distinctive brands including FanDuel, Sky Betting & Gaming, Sportsbet, PokerStars, Paddy Power, Sisal, tombola, Betfair, MaxBet, Junglee Games and Adjarabet.

With our global scale and challenger attitude, through which we excite and entertain our customers in a safe and sustainable way. Using our collective power, the Flutter Edge, we aim to disrupt the sector learning from the past to create a better future for our customers, colleagues and communities.

We’re working to be an inclusive employer and we encourage people from all backgrounds, ways of thinking and working to apply. Everyone brings different perspectives and experiences; you don’t have to meet all the requirements listed to apply for this role.

If you need any adjustments to make this role work for you let us know and we’ll see how we can accommodate them.

Required Experience

Director