head for Global Markets Operations

Fitch Learning; Uxbridge; On-site; GBP 75,000 - 100,000; Full time

Job summary

A financial services firm is seeking an experienced individual to manage Global Markets Operations in the UK and EMEA. The role involves overseeing transaction processing, ensuring compliance with regulatory standards, and driving operational improvements. Candidates should possess strong knowledge in market products, excellent communication skills, and the ability to lead teams effectively. A strategic mindset and the capability to challenge existing processes are crucial for this position, which offers the opportunity to contribute to significant operational initiatives.

Qualifications

• Excellent communication with IT, traders, and management.
• Experience in Global Market Products is crucial.
• Ability to manage people and implement change effectively.
• Strong knowledge of trade processes and regulatory requirements.

Responsibilities

• Manage and control transactions processing in Global Markets.
• Supervise transaction performances following global standards.
• Own and improve booking processes across functions.
• Lead projects and manage escalation points effectively.
• Drive operational efficiency across UK and EMEA.

Skills

Good communication skills

Strong commitment

Good autonomy with systems

Stress resistant

Understanding of Global Market Products

Experience in operations for Commodities business

Knowledge of UK and EMEA regulatory requirements

People management skills

Strategic thinking

Job description

Overview

Overall Purpose - This role involves the day-to-day management of the Global Markets Operations in the UK and EMEA oversight.

Responsibilities

• Manage and control the processing of all London Global Markets originated transactions, and of transactions booked in London but processed in Paris Global Markets Operations.
• Supervise the processing of Global Markets transactions, monitoring process performance in line with global standards.
• Own the booking processes and look for continuous improvement, streamlining and operational safety across functional silos, geographies and business units in Global Markets.
• Contribute actively to the strategic ambitions and initiatives for the CIB and the COO, e.g. Operations impacted projects such as Front to Ops.
• Manage the regulatory transactions reporting.
• Act as an escalation point for all GMO related matters and coordinate projects between Head Office and sites.
• Ensure global consistency through implementation of best practices, golden rules, processing guidelines in local sites.
• Monitor controls at a regional level, reduce operational risk.
• Contribute and steer GMO financial monitoring, including costs, head‑counts, budgets and reviews in collaboration with country COOs.
• Provide leadership in restructuring and day-to-day management of the department; drive excellence in operational processes.
• Develop strong relationships with London and Head‑Office Operations management to translate company objectives into departmental objectives.
• Ensure the best quality of service to Business Support clients (front office sales and traders, transversal departments and downstream chain, external clients).
• Support new business lines and initiatives, apply problem‑solving and management skills to developing new solutions.
• Ensure internal controls and reconciliations are in place across products and reduce operational risk.
• Analyse, report appropriately and solve outstanding and potential issues.
• Develop monthly management reporting and dashboards consistent with the high level view of operational and financial performance.
• Drive operational efficiency projects and impacts on GM setup across UK and EMEA operations.

Qualifications & Skills

• Good communication skills with IT / traders / Management and other team members.
• Strong commitment, reactivity, reliability on support related issues.
• Good autonomy with systems and processes.
• Stress resistant.
• Understanding and strong experience in Global Market Products.
• Strong knowledge and experience in operations for Commodities business, Rates, Credit, FX, Equity.
• Strong knowledge of trade processes for listed and OTC trades.
• Strong knowledge of UK and EMEA regulatory reporting requirements and processes.
• Understanding of GM systems architecture.
• Capacity to challenge and improve processes / systems / automation / AI.
• People management skills.
• Change management.
• Strategic thinking.
• Vendor and contract management.