Hands-On IT Technician: 1st/2nd Line Support (Temp)

Castle Employment Group; Hull and East Yorkshire; On-site; GBP 40,000 - 60,000; Full time

Job summary

A staffing agency is recruiting an IT Technician for a temporary role in Hull and East Yorkshire. This position involves providing user support, troubleshooting PC issues, and ensuring smooth IT operations. The ideal candidate has over 12 years of IT helpdesk experience and a hands-on approach. Working full-time, you will tackle various technical challenges in a busy environment, starting ASAP, at an hourly rate of £15.00.

Qualifications

• 12+ years IT helpdesk experience (1st and 2nd line support).
• Confident hands-on approach.

Responsibilities

• Provide support to users across the site.
• Install, configure and troubleshoot PCs.
• Resolve 1st and 2nd line issues (accounts, printers, connectivity, hardware).
• Escalate issues where needed and keep users updated.
• Support maintenance tasks and day-to-day operations.

Skills

IT Experience

Network Administration

Active Directory

LAN

Computer Networking

Computer Skills

Windows

Remote Access Software

Help Desk

IT Support

Operating Systems

Troubleshooting

Job description

A staffing agency is recruiting an IT Technician for a temporary role in Hull and East Yorkshire. This position involves providing user support, troubleshooting PC issues, and ensuring smooth IT operations. The ideal candidate has over 12 years of IT helpdesk experience and a hands-on approach. Working full-time, you will tackle various technical challenges in a busy environment, starting ASAP, at an hourly rate of £15.00.