Haematology Patient Pathway Coordinator

London North West University Healthcare NHS Trust; Harrow; On-site; GBP 32,000 - 35,000; Full time

Job summary

A leading NHS trust in Harrow is looking for a Haematology Patient Pathway Coordinator. The successful candidate will manage day-to-day patient bookings and provide clerical support. Responsibilities include data entry, liaising with clinical staff, and managing administrative tasks. Candidates should have NHS administrative experience, strong communication skills, and advanced PC proficiency. The role offers a salary between £32,199 and £34,876 per year, subject to relevant experience.

Qualifications

• Strong communication skills, both written and oral.
• Ability to work under pressure and prioritise workloads.
• NHS experience in administration or medical secretarial work.

Responsibilities

• Provide comprehensive clerical support service within the Clinical Support Team.
• Manage database entry and maintenance as part of the administrative service.
• Liaise extensively with clinical and administrative staff.

Skills

Communication skills

Organisation skills

Data management skills

Attention to detail

Ability to work independently

Education

Education to A-Level/NVQ Level 3

Tools

Advanced PC skills

Job description

Haematology Patient Pathway Coordinator

The closing date is 30 December 2025

Fantastic opportunity has arisen for a hardworking and proactive individual to join the Haematology Department at LNWH Trust to deliver administrative service within haemoglobinopathy.

This post holder will be responsible for the day-to-day management and full bookings, ensuring that all targets are adhered to and met.

The post holder will demonstrate good communication, organisation and prioritisation skills and be able to work on their own initiative under minimal supervision.

The successful applicant will be a team player, but also able to work individually; will be confident and clear communicator possessing excellent computerised data management and verbal reasoning skills. We are seeking an enthusiastic individual who can demonstrate excellent attention to detail and accuracy and experience in prioritising workloads.

Main duties of the job

• Work within the Clinical Support Team to provide a comprehensive clerical support service
• Responsibility for data entry and maintenance of database systems.
• Assist in the organisation of workload management – word processing, distributing and filing etc.
• Liaison with clinical and admin staff both within and outside the department.
• Contact with patients and other relevant external agencies & extensive contact with GP's patients and other relevant external agencies.

About us

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond. Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK.

St Mark's Hospital: an internationally renowned specialist centre for bowel disease.

Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice.

Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Job responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

Person Specification

Education

• Education to a-Level/NVQ level3
• Excellent understanding of the RTT waiting times guidance.
• Advanced PC skills
• Excellent analytical skills

Experience

• Ability to prioritise work effectively
• Ability to work under pressure
• Excellent communications skills, both written and oral
• NHS experience as administration / medical secretarial

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£32,199 to £34,876 a year inclusive of HCAS pro rota