GYO Graduate Project Officer

Birmingham City University; Birmingham; On-site; GBP 26,000 - 29,000; Full time

Job summary

A leading educational establishment in Birmingham seeks an enthusiastic recent graduate to join their Graduate Success Team. The role involves supporting students and graduates in finding career paths, managing inquiries, and creating engaging promotional content. Ideal candidates should have good IT skills and a passion for helping others progress in their careers. This is a full-time position with a salary range of £26,266 to £28,995 per annum, offering opportunities to engage with various events and initiatives.

Qualifications

• Completed a degree at BCU between 1 August 2024 and 31 July 2025.
• A genuine interest in helping graduates progress their career plans.
• Strong attention to detail and confidentiality.

Responsibilities

• Act as the first point of contact for the Graduate Success Team.
• Conduct outreach to recent graduates and provide employability support.
• Create promotional materials like social media posts and newsletters.

Skills

Customer service

Data management

Social media proficiency

IT skills (Word, Excel, PowerPoint)

Education

Recent graduate from Birmingham City University

Tools

Microsoft Teams

Canva

Sway

Job description

Overview

Department Graduate Outcomes Location Curzon Building Salary £26,266 to £28,995 per annum Fixed Term - 12 Months Post Type Full Time Release Date 21 January 2026 Closing Date 23.59 hours GMT on Wednesday 04 February 2026 Reference C126001

We’re looking for an enthusiastic and motivated recent graduate to join our team. If you enjoy meeting new people, working with others, providing great customer service and have the ability to work with large datasets, this role could be a great fit. You’ll help support our students and graduates as they move into positive career paths contributing to the university’s 2030 strategy and our targets for Graduate Outcomes.

Based within the Careers & Student Opportunities Team, you will help deliver a wide range of services for graduates, students, staff, and employers. As the first point of contact for the Graduate Success Team, you’ll handle enquiries in person, by email, and over the phone offering a friendly and professional service.

You will also have the opportunity to create engaging promotional content, including posters, newsletters, displays, and social media posts, as well as support projects and assist with the organisation of key events such as careers fairs, the Graduate Projects Office, and our Graduate Success Programme.

This role is ideal for someone confident, organised, and comfortable communicating with a diverse range of people, including graduates, students, employers, and university staff.

You may occasionally support evening or weekend events (such as evening calling campaigns to graduates), and you’ll be based at the City Centre campus, with flexibility to work across other sites if needed.

This vacancy is only open to Birmingham City University graduates from the academic year 2024/25. To be eligible, you must have completed your course between 1 August 2024 and 31 July 2025, and you must no longer be studying.

As you are applying for a role as part of the Grow Your Own Graduate Programme, you should contact a member of the Careers and Student Opportunities team to receive support with the application process and ensure the best chance of success. You will also receive communications around future Grow Your Own opportunities.

Responsibilities

• Acting as the first point of contact for the Graduate Success Team and managing enquiries from graduates, students, staff, and visitors
• Conducting outreach to recent graduates, offering careers and employment support, and recording outcomes on our CRM system
• Collecting and collating accurate data to provide insights into service engagement
• Providing first-line employability information and signposting, including arranging appointments with Graduate Employability Advisors
• Supporting the organisation of the quarterly Graduate Success Programme and the annual Graduate Projects Office
• Creating engaging promotional materials such as social media posts, posters, and newsletters
• Taking part in activities designed to boost graduate engagement with employability opportunities
• Providing general administrative support to the team and spending time each week in the careers and student opportunities hub providing first line information and advice.

About You

We’re looking for someone who has:

• Recently completed a degree at BCU
• A genuine interest in helping graduates progress their career plans and an understanding of the challenges facing recent graduates
• The ability to work independently and take initiative
• Strong attention to detail and confidentiality
• A flexible approach and the ability to prioritise tasks effectively
• Good general IT skills (Word, Excel, PowerPoint, MS Teams, Canva, Sway), with a working understanding of social media platforms (LinkedIn and Instagram).

The appointed candidate will normally be employed through our subsidiary company BCU Support Services Limited, a wholly owned subsidiary of Birmingham City University. Appointees with prior LGPS membership who wish to enter the LGPS scheme will be able to do so and will be employed by Birmingham City University directly.

We are committed to equality, diversity and inclusion and to an environment that supports lawful free speech and academic freedom. We will continuously review and improve our policies, practices, and procedures to ensure that we are promoting these in all aspects of our operations. We believe that by working together, combining our many different backgrounds and life experiences, we will empower each other to reach our full potential.

ABOUT BIRMINGHAM CITY UNIVERSITY

Birmingham City University is growing in quality and standing, with an academic STEAM agenda at the heart of our ambitions. We are transforming the lives of students and their communities, and want outstanding people to join us in taking us on the next stage of our journey.

Our students learn through doing. They are empowered throughout their educational journey, achieving significant educational gain and personal transformation.

There has never been a better time to join us. Come and be part of the next exciting stage of our journey.

Located in the centre of the UK’s second city, we are a university with a long heritage of innovation and of making, dating back to our origins in 1843 when we were founded as the Birmingham Government School of Design.

Our heritage of making through innovation and its application through knowledge exchange, and of creative research and practice, today finds it expression in our STEAM agenda, in our research and enterprise, and in our commitment to challenge-based learning. Working across disciplines, and delivering impactful research and enterprise, interdisciplinarity is at the heart of the continuing transformation of our academic portfolio.

OUR STAFF COMMUNITY

Birmingham is home to a rich and diverse range of communities. Our students reflect this rich cultural mix, and we are continuing to work to make sure that this is also reflected in our broader university community.

Birmingham City University values the quality and diversity of our staff. Our staff and student community is defined by our core values, which outline who we are as a University and how we work with each other. Our core values are we create opportunity, we think differently, and we build community.

We are committed to equality, diversity and inclusion, continuously reviewing and improving our policies, practices, and procedures to ensure that we are promoting these in all aspects of our operations. We believe that by working together, combining our many different backgrounds and life experiences, we will empower each other to reach our full potential.

We hold an Athena SWAN Bronze award in recognition of our commitment to improving employment practices for the advancement of gender equality.

Our University is located in one of the most culturally rich and diverse Cities in the UK, and it is our ambition to be the University for Birmingham and the surrounding region. The events of 2020 have highlighted the stark inequalities that Black, Asian and Minority Ethnic Communities face and we are committed to removing the institutional barriers that our staff and students face and improve the representation, progression and success of staff and students from all backgrounds within higher education. To demonstrate this, we have signed up to the Race Equality Charter to show our commitment.

Birmingham City University has been recognised for its progress on LGBT+ equality with a Gold award in the Stonewall Index and have entered the Top 100 Employers 2023 for LGBT+ inclusion. Meanwhile, we are Disability Confident (Committed) and are on an exciting journey to advance our University to progress through the Disability Confident scheme.

We are also a Mindful Employer, which means we are committed to supporting the mental health and well-being of our staff, and we have also signed up to the Mental Health Charter led by student mental health charity Student Minds. Furthermore, we are signed up to The Technician Commitment - a university and research institution initiative supported by the Science Council and Gatsby Foundation – aiming to ensure visibility, recognition, career development and sustainability for technicians working in higher education and research.

WORKING AND LIVING IN BIRMINGHAM

The youngest city in Europe with under-25s accounting for nearly 40% of the population, Birmingham is a city full of energy and enthusiasm and is a great place to live and work.

Based in the heart of England, the city is easily accessible by road, rail and air. Birmingham New Street station has recently undergone major redevelopment, while the city is at the heart of the high-speed rail network, HS2. HS2 will provide new rapid rail travel connecting Birmingham City Centre to London and the rest of the network from the new Curzon Street Station – adjacent to Birmingham City University’s City Centre Campus – and will be one of the most environmentally friendly stations in the world.

The city’s appetite for progression is boundless, and it has been championing innovation since the earliest days of the Industrial Revolution, reflected in Birmingham City University’s new STEAMhouse building which opened in October 2022 and is home to an inter-disciplinary community of entrepreneurs, businesses, academic researchers, and students offering a wealth of support to companies of all sizes to boost growth through innovation to address commercial and societal challenges.

Birmingham is brimming with great theatres, museums, the world-famous Birmingham City University Royal Birmingham Conservatoire, as well as beautiful historical buildings and the iconic Library of Birmingham. It also has amazing concert and sporting venues including Edgbaston Cricket ground, which Birmingham City University has a long-standing partnership with. It is also home to the Alexander Stadium, which is the stunning new home for Birmingham City University’s sport courses. The Stadium was one of the main event spaces for the Birmingham Commonwealth Games in 2022, which saw the eyes of the world on the city, and Birmingham City University staff and students played pivotal roles - including designing the official medals for winning athletes.

Birmingham’s vibrant dining scene offers something for all tastes, including Michelin star restaurants, Spiceal Street at the Bullring, the Chinese Quarter, and the famous Balti Triangle.

The city also provides a great place to shop, being home the Bullring and Grand Central, the luxurious Mailbox Birmingham and the world-famous home of British bling - the Jewellery Quarter, which is home to Birmingham City University’s School of Jewellery.

From Harvey Nichols, Selfridges and the beautiful arcades and independents, to the city’s historic markets in Digbeth, the shops in Birmingham offer a plethora of choice.

BCU Values underpin how we work in achieving the ambitions set out in our Strategy and Priorities, and are the principles that unite the way we work together and for our students.