Gym Operations & Member Experience Lead

JD GROUP; Newcastle upon Tyne; On-site; GBP 25,000 - 35,000; Full time

Job summary

A fitness and leisure company in Newcastle upon Tyne is seeking a manager to oversee gym operations. The role requires strong leadership skills, a passion for customer service, and the ability to achieve sales targets. Candidates must hold a Level 2 Gym Instructor qualification and have relevant management experience in the leisure industry. This position offers a chance to create a positive environment for both team members and gym users.

Qualifications

• Experience in a management position within the leisure industry.
• Passion for customer service and inspirational leadership.
• Experience in driving sales and local marketing management.

Responsibilities

• Responsible for the operational running of the gym.
• Ensure compliance with health and safety policies.
• Conduct safety checks and report defects.
• Achieve sales and membership targets.
• Maintain cleanliness standards.

Skills

Team player

Commercial ability

Inspirational leader

Driving sales

Customer service

Education

Level 2 Gym Instructor qualification

Job description

A fitness and leisure company in Newcastle upon Tyne is seeking a manager to oversee gym operations. The role requires strong leadership skills, a passion for customer service, and the ability to achieve sales targets. Candidates must hold a Level 2 Gym Instructor qualification and have relevant management experience in the leisure industry. This position offers a chance to create a positive environment for both team members and gym users.