Gym Duty Manager - Lead Team & Member Experience

Nuffield Health; Ealing; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare charity in the UK is seeking a Duty Manager for their gym in Ealing. The successful candidate will oversee club operations, manage the front of house team, and prioritize member satisfaction. Strong sales experience, excellent communication skills, and a passion for exceptional customer service are essential. Enjoy a range of fitness and wellbeing benefits, including free gym membership and health assessments, while advancing your career in a supportive environment.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Demonstrable sales experience.
• Excellent communication skills.
• Ability to work collaboratively.
• Strong customer service passion.
• Ability to swim to a high standard.

Responsibilities

• Oversee the smooth operation of the club.
• Manage front of house team.
• Engage with members to foster happiness.
• Conduct tours for prospective members.
• Maintain health and safety protocols.

Job description

A leading healthcare charity in the UK is seeking a Duty Manager for their gym in Ealing. The successful candidate will oversee club operations, manage the front of house team, and prioritize member satisfaction. Strong sales experience, excellent communication skills, and a passion for exceptional customer service are essential. Enjoy a range of fitness and wellbeing benefits, including free gym membership and health assessments, while advancing your career in a supportive environment.