Guest Experience Specialist - Live Theatre

Creative Lives in Progress; West of England; On-site; GBP 10,000 - 40,000; Part time

Job summary

A live entertainment organization is seeking a Customer Experience Team Member to deliver exceptional service to guests in a fast-paced environment. This role involves engaging with customers, selling event-related products, and working as part of a passionate team. Candidates must be aged 18 or over and available on weekends. Experience in the entertainment industry is not required, and applications from diverse backgrounds are encouraged. Join us at the Bristol Hippodrome for a rewarding experience.

Benefits

myStrength Mental Wellbeing App

WeCare Support Services

Theatre Tickets (Subject to Availability)

Staff Discounts

Pension

Dental access and guidance from home

Qualifications

• Must be aged 18+ and available to work weekends.
• Encouragement for candidates from diverse backgrounds.
• No prior experience in the entertainment sector required.

Responsibilities

• Provide high standards of customer service and care.
• Sell products and packages to guests during events.
• Support the team in various tasks to ensure guest satisfaction.

Skills

Customer service skills

Communication skills

Teamwork

Job description

A live entertainment organization is seeking a Customer Experience Team Member to deliver exceptional service to guests in a fast-paced environment. This role involves engaging with customers, selling event-related products, and working as part of a passionate team. Candidates must be aged 18 or over and available on weekends. Experience in the entertainment industry is not required, and applications from diverse backgrounds are encouraged. Join us at the Bristol Hippodrome for a rewarding experience.