Guest Experience & Banqueting Assistant

Chewton Glen Hotel & Spa; Maidenhead; On-site; GBP 32,000 - 38,000; Full time

Job summary

A luxury hotel in Maidenhead is looking for a Conference and Banqueting Assistant to support the management team. Responsibilities include ensuring service standards are met, managing time effectively, and maximizing customer satisfaction. This full-time role offers a salary of £32,301, extensive annual leave, team meals, and training opportunities. If you thrive under pressure and enjoy a dynamic environment, we would love to hear from you.

Benefits

29 days annual leave

Regular team gatherings

Complimentary team meals

Uniform provided

Staff accommodation available

Exclusive hotel rates

Discounts on food & beverage

Health cash plan

Cycle-to-work scheme

Career Development opportunities

Qualifications

• Confident in following instructions from management or senior staff.
• Ability to serve food and beverages up to hotel standards.
• Effective management of time and productivity.
• Willingness to be flexible and work as a team.
• Capable of maximizing customer satisfaction.

Responsibilities

• Support the Management team by managing allocated areas.
• Ensure food & beverage standards are met and served on time.
• Attend briefings and departmental meetings.
• Show flexibility and assist with additional tasks.
• Respond positively to special requests.

Skills

Customer service

Time management

Teamwork

Flexibility

Job description

A luxury hotel in Maidenhead is looking for a Conference and Banqueting Assistant to support the management team. Responsibilities include ensuring service standards are met, managing time effectively, and maximizing customer satisfaction. This full-time role offers a salary of £32,301, extensive annual leave, team meals, and training opportunities. If you thrive under pressure and enjoy a dynamic environment, we would love to hear from you.