Groups Travel Consultant (French Speaking)

Travel Trade Recruitment; England; On-site; GBP 27,000; Full time

Job summary

A leading travel service provider in the UK is seeking a Group Travel Executive fluent in French to oversee tailor-made educational tours. You will be responsible for account management, achieving sales targets, and ensuring a high level of customer service. The role may involve evening work during peak seasons and requires excellent organization skills. Competitive salary of £27,000 annually plus bonuses offered. This position is full-time with estimated hours of 42.5 per week, based in South East London.

Qualifications

• Must be fluent in French to handle customer communications.
• Experience in customer service is critical for this role.
• Ability to maintain a high standard of service is essential.

Responsibilities

• Handle customer accounts and provide exceptional service.
• Achieve sales targets and deliver accurate sales quotations.
• Operate all tour arrangements including transport and accommodation.
• Assist in updating supplier rates to ensure database accuracy.

Skills

Fluent in French (oral and written)

Experience in a telephone based customer service role

Ability to deliver a high level of customer service at all times

Job description

Are you a French speaking Travel Consultant looking for an opportunity to progress in your career? We have a client who is award winning provider of education, travel, work experience, accommodation, and employment services. They offer bespoke school group travel services to European customers and are looking for a friendly, dynamic Group Travel Executive to join their team to ensure we continue to provide outstanding professional services to our customers.

The role includes managing and operating tailor‑made educational tours throughout the UK, delivering an end-to-end service to our customers from sales, quoting and operations.

Due to the nature of the role, during peak seasons, evening work may be required, as well as out of office emergency cover on a rotational basis.

Key Responsibilities

• Account handling customer accounts
• Achieving sales targets per customer
• Delivering sales quotations
• Working closely with sales team in the development of new customers
• Product development to ensure all products meet customer requirements
• Operate all tour arrangements including transport, accommodation, language studies and excursions
• Assist the team to update all supplier rates within the database ensuring accuracy

Skills and Experience

• Fluent in French (oral and written)
• Experience in a telephone based customer service role
• Ability to deliver a high level of customer service at all times

Additional Information

Salary : £27,000 per annum plus bonuses

Location : South East London

Hours : 42.5 hrs Full time Monday- Friday, with out of office emergency cover on a rotational basis.

interested please apply here or email [e-mail]