Group Volunteer Administrator

St Giles Hospice; Lichfield; On-site; GBP 24,000 - 28,000; Part time

Job summary

A local hospice organization is seeking a part-time Group Volunteer Administrator to manage volunteer services and support the Group Volunteer Manager in workshops and activities. This role is essential for ensuring a positive, organized experience for volunteers. The ideal candidate will possess strong administrative skills, familiarity with HR systems, and excellent communication abilities. Working under pressure and being empathetic are key traits sought in this position.

Qualifications

• Experience of working in an administrative role.
• Experience of working with a HR or Volunteer information system.
• Demonstrated ability to handle sensitive information with confidentiality.

Responsibilities

• Manage group volunteer services and the volunteer lifecycle.
• Support the Group Volunteer Manager in delivering workshops.
• Ensure a positive experience for volunteers.

Skills

Time management

Attention to detail

Excellent communication abilities

Problem solving

Excellent mathematical skills

Strong organisation skills

Proficient in Microsoft Excel

Ability to multi-task

Tools

Microsoft packages

Job description

Contract type

Part time, permanent

Location

Whittington

Hours

Part time (22.5 hours)

Annual salary

B – 2 £25,947.56 - pro rata for part time hours

Review Date

30 / 11 / 2025

The Group Volunteer Administrator reports into the Group Volunteer Manager and is responsible for the smooth operation of our group volunteer services. They will play a vital role within the volunteer function by ensuring the smooth running of the volunteer lifecycle from recruitment to offboarding.

They will support the Group Volunteer Manager in the delivery of workshops to volunteer leads and ensure an overall positive experience for our volunteers.

Knowledge and experience

Essential

• Experience of working in an administrative role
• Experience of working with a HR or Volunteer information system
• Demonstrated ability to handle sensitive information with confidentiality and professionalism.

Desirable

• Experience of working in a volunteer role

Values

• Exhibits our hospice values and behaviours

Skills

Essential

• Time management
• Attention to detail
• Excellent communication abilities and problem solving
• Excellent mathematical skillsStrong organisation skills
• Proficient in Microsoft packages, especially excel
• Ability to multi-task

Personal Attributes

• Empathetic
• Team player
• Able to work under pressure
• Collaborative
• Ambassador for St Giles Hospice

Other requirements

• Valid driving licence
• Eligibility to work in the UK
• Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know :

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

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