Group Sales Manager

Resident Hotels Limited; Greater London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A hospitality management company is seeking a Group Sales Manager to lead their sales initiatives across hotels, focusing on exceptional customer experiences and revenue growth. The ideal candidate will have a proven sales background in hospitality, excellent communication skills, and the ability to thrive under pressure. This role requires occasional travel and offers competitive salary, bonuses, and a range of employee benefits including wellness programs and discounts for staff. Join a motivated team dedicated to delivering high-level hospitality.

Benefits

Competitive Salary and Annual Salary Reviews

Annual Bonus Scheme

Online Learning Hub

Wellbeing Programme

Employee Assistance Programme

Cycle to Work Scheme

Free overnight stay for new team members

Discounted rates for staff, friends & family

Freebies and Discounts via Perkbox

Refer a Friend Bonus

Milestone rewards for anniversaries

Pension Contribution

Company Sick Pay

Complimentary snacks and drinks

Qualifications

• Proven track record in sales experience within the hospitality industry.
• Excellent communication skills both verbal and written.
• Ability to manage pressure and work independently.

Responsibilities

• Lead the sales function focusing on revenue growth and customer satisfaction.
• Prepare and manage proposals and negotiations.
• Promote and communicate brand values effectively.

Skills

Positive attitude and good communication skills

Excellent communication skills

Attention to detail

Flexibility and adaptability

Ability to work under pressure

Sales experience in hospitality

Knowledge of Microsoft Office

Knowledge of Guestline PMS

Knowledge of GDS Channels

Tools

Microsoft Office

Guestline PMS

GDS Channels

Job description

Are you interested in progressing your career in Sales and looking for a new challenge?

Resident Hotels is seeking an enthusiastic Group Sales Manager to join our growing team, creating personalised experiences to mirror our guests’ onsite experience. The Sales & Groups Executive will act as an Ambassador of The Resident & Four Points Flex by Sherton Brands.

Resident Hotels is a specialist Hotel Management Company, that manages two hotel brands; The Resident in London, Edinburgh and Liverpool and Marriott International's Four Points Flex by Sheraton brand in Cardiff, Newcastle, Dundee and Edinburgh.

As Group Sales Manager, you will lead the sales function with a focus on delivering exceptional results in revenue growth, profitability, and customer satisfaction. You will oversee effective enquiry management for corporates and groups, drive the preparation of proposals, lead negotiations, and convert opportunities into successful business outcomes while maximising yield and profitability.

As an ambassador for Resident Hotels and the brands managed by thecompany, you will create and promote personalised experiences that reflect the onsite guest journey, ensuring the brand’s values are communicated and upheld.

You will play a pivotal role within the commercial team, contributing to the achievement of budgeted revenues across all market segments and driving the organisation toward its strategic goals.

The role is based in our HQ in central London, and will be covering the sales activities in our London, Cardiff and Liverpool hotels, which will include occasional travel to the hotels.

We are looking for a Group Sales Manager who has:

• Positive attitude and good communication skills
• Excellent communication skills
• Great attention to detail
• Commitment to delivering a high level of hospitality.
• Flexibility and adaptability to respond to a range of different work situations.
• Ability to work under pressure and under own initiative.
• Sales experience with a demonstratable track record in hospitality
• Knowledge of Microsoft Office (Excel, Word, Power Point)
• Knowledge of Guestline PMS (preferred – not required)
• Knowledge of GDS Channels (preferred HotelREZ but not required)

Why work with us?

We want to ensure that all our team members are engaged, motivated, and most importantly, happy. We proudly place our team members’ wellbeing and career development at the heart of our business. To further support this we have put together a great range of benefits that our team members can enjoy both at and outside of work.

These include:

• Competitive Salary and Annual Salary Reviews
• Annual Bonus Scheme
• Online Learning Hub with fully bespoke L&D Programme
• Wellbeing Programme supporting mental, physical and financial health
• Employee Assistance Programme
• Cycle to Work Scheme
• Free overnight stay for new team members
• Discounted rates for yourself, friends & family at our hotels
• Freebies and Discounts with free membership to Perkbox
• Refer a Friend Bonus of £100
• Milestone rewards to celebrate work anniversaries - including additional holiday and a free stay
• Online Community to share news and celebrate successes
• Pension Contribution
• Company Sick Pay
• Complimentary snacks, drinks and weekly fruit baskets for the whole team
• Any many more…!

If you are enthusiastic, friendly and eager to learn with a genuine interest in pursuing a career in hospitality, please send us your CV – we want to hear from you!

Please note only candidates that live in the UK and who legally have the right to work in the UK should apply.