Group Operational Resilience Technology & Scenario Exercising Assistant Manager (12 month Fixed[...]

lloyds banking group; Glasgow; Hybrid; GBP 43,000 - 49,000; Full time

Job summary

A leading financial services provider is seeking a Group Operational Resilience Technology & Scenario Assistant Manager for a 12-month fixed-term contract in Glasgow. The role involves managing scenario testing initiatives and using cloud-based platforms like Fusion and ServiceNow. Ideal candidates will have strong analytical skills, experience with AI tools like CoPilot, and be adept at working collaboratively across teams. This position offers a competitive salary and a hybrid working environment.

Benefits

Generous pension contribution

Annual performance-related bonus

Share schemes

30 days' holiday

Wellbeing initiatives

Qualifications

• Experience in scenario exercising across multiple groups.
• Ability to critically review and transform data into insights.
• Demonstrated experience with workplace AI tools.

Responsibilities

• Develop knowledge of Group Operational Resilience scenario testing.
• Review and present scenario testing results using various platforms.
• Manage datasets and refine processes in scenario testing.

Skills

Technical data analytic skills

Experience working with cloud-based platforms

Excellent collaboration skills

Strong organizational skills

Agile methodologies familiarity

Tools

Fusion

ServiceNow

CoPilot

Job description

End Date

Saturday 03 January 2026

Salary Range

£43,803 - £48,670

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Hybrid Working

Job Description Summary

Job Description

JOB TITLE:

Group Operational Resilience Technology & Scenario Assistant Manager (12 month Fixed Term Contract)

SALARY:

£43,803 - £48,670

LOCATION:

Glasgow, Bristol. Edinburgh or Leeds

WORKING PATTERN:

Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our Glasgow, Bristol, Edinburgh or Leeds office location.

About this Opportunity

Ready tomake an impact that matters? The Technology& Scenario Exercising Assistant Manager will help the Group in preventing, adapting to, respondingtoandrecovering operational disruptions. This isaccomplishedby positioning technology initiatives at the core of ouroperational resilience,severe but plausible,scenario tests. This role is essential for meeting our Grow, Focus, and Change goals and progressing our wider missionto help Britain prosper.
You'll be part of the Group Operational Resilience Central Scenario Exercising Team responsible for planning and managing the Group’s Operational Resilience Scenario Exercising program. This includes the creation, development, and delivery of both agnostic and third-party scenario exercises in alignment with the Group’s exercising landscape and associated regulatory requirements.

Responsibilities

• Developing a deep knowledge of Group Operational Resilience scenario testing, recognizing areas where technology initiatives can be incorporated into routine business activities.
• Using cloud-based operational resilience and workflow management platforms such as Fusion and ServiceNow, to review and present scenario testing process results. Collect feedback from the Scenario Testing team to convert these results into actionable user stories that consistently support advancements to tooling.
• Assisting with scenario testingimportant functionslike analysing data inputs thatestablishthe scenario testing scope, scenario development, and helpingfacilitateworkshops, as well as report writing. This entails engaging with significant external parties tocomprehendtheir reactions to severe,but plausible,scenarios.
• Ongoing input and supervision of scenario testing data capture and reporting in Fusion Risk Management for all scenario testing efforts within scope. Manage complex datasets and partner with others to uncover opportunities for refining processes, simplifying data, automating workflows, and advancing integration.
• Defining scenario testing applications for AI automation (CoPilot agents).
• Project management and oversight of key scenario testing technology-related activities, working closely with key business and technology collaborators.
• Providing updates on progress against plan on technology priorities, inputting into critical Group-wide governance initiatives.
• Collaboration with the broader Group Operational Resilience teams to exchange findings.

Why Lloyds Banking Group

If you think all banks are the same, you’d be wrong. We’re an innovative, fast-changing business that’s shaping finance as a force for good. A bank that’s empowering its people to innovate, explore possibilities and grow with purpose.

What you’ll need

• Technical data analytic skills including experience in interpreting and transforming data from varioussources, andconverting this information into actionable insights. The capability to critically review and question technological innovation efforts and multiple data streams tomaintaina unified source of truth.
• Experience in supporting scenario exercising across multiple different collaborator groups.
• Experience working with cloud-based operational resilience and workflow management platforms such as Fusion and ServiceNow.
• Experience working with workplace AI tools like CoPilot, showingproficiencyin designing test scenarios for AI automation. Engage actively in building a scenario testing functioncenteredon technology.
• Experience in developing and managing specific data sets to a high degree of accuracy.
• Excellent collaboration, communication, and influencing skills at all levels.
• Strong organisational skills with the ability to manage tasks effectively by priority.
• Ability to grasp complex issues promptly, with the skill to convey intricate topics clearly and concisely.
• Familiarity with agile methodologies, tools, and ways of working.

And any experience in the following would be beneficial:

• Operational Resilience, CrisisManagementor Incident Managementexperience.
• Experience of CriticalThird Partyengagement.
• Previous experience working in the Financial Services industry.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.