Group Manager

OCS Group Limited; Broadbridge Heath; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading facilities management company in the UK is seeking a Catering Manager to oversee multi-site catering operations. You will create menus tailored to clients' needs, train and manage staff, and ensure quality service delivery. The ideal candidate should have extensive experience in contract catering, a degree in business or hospitality, and strong leadership skills. This role offers the opportunity to work within a dynamic team and make impactful contributions to the company's success.

Qualifications

• Experience at a multi-site level within Contract Catering.
• Ability to be hands-on and visible on sites.
• Extensive experience in managing catering operations.
• Capability to lead, mentor, and motivate catering managers.

Responsibilities

• Create food and drink menus considering local demographics.
• Manage and train staff ensuring compliance with standards.
• Demonstrate budget alignment in catering operations.
• Maintain stakeholder relationships while exceeding expectations.

Skills

Leadership

Problem-solving

Client relationship management

Catering operations management

Education

Bachelor's degree in business or operations management

NVQ Level 3 or equivalent in Catering

Higher National Certificate (HNC) in Hospitality Management

Higher National Diploma (HND) in Hospitality Management

Job description

Responsibilities

• Work with the site managers to create food and drink menus for the site and one off events, considering factors such as the local demographic and client’s needs. They will also need to consider, menu size, dietary needs, and available cooking equipment
• Manage and train senior catering staff and ensuring that the Site Managers have also carried out subsequent training with their staff
• Train your team members on menus, serving procedures, company etiquette, safety standards, and regulations
• You will need to demonstrate how to align to budgets and when planning catering operations, take all factors into consideration to ensure that all areas are covered. This will include but not limited to, allocating funds for food, cooking equipment, staffing, and equipment.
• Manage relationships with stakeholders across the contract, providing first-line confidence in all discussions, demonstrating value, and exceeding expectations

Qualifications

• Should have experience at a multi-site level within Contract Catering
• Have the ability and interest in being hands-on and visible in their sites when visiting
• Have a bachelor's degree in business, operations management, or a related catering at NVQ Level 3 or equivalent
• Be a natural leader who gains follow-ship
• You should be a logical problem solver, able to think on their feet
• Must have the Right to Work in the UK
• Be prepared to undergo a DBS or Enhanced Security Check
• A Higher National Certificate (HNC) or Higher National Diploma (HND) in Hospitality Management is beneficial
• Extensive experience in the management of catering operations and teams is essential
• Demonstrate the ability to lead, mentor, and motivate a team of catering managers
• Be able to develop strong relationships with clients and catering managers to ensure that expectations are met
• Be effective in planning and coordination of catering services within the designated area
• While not always mandatory, having a food hygiene certificate (Level 3) is advantageous
• OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Company Overview

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.