Group Fitness Manager

Gold's Gym; Richmond; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading fitness company in the United Kingdom is seeking a Group Fitness Manager. This role is responsible for the operation of the Group Fitness Department, including hiring and managing staff, ensuring class attendance goals are met, and developing fitness programs. Candidates should have CPR/AED certification and experience in group fitness. Join a vibrant team dedicated to providing top-notch fitness training and increasing customer satisfaction.

Qualifications

• CPR/AED certification is required.
• Experience in developing group fitness freestyle classes.
• AFAA or Ace Group Fitness Certification or willingness to obtain.

Responsibilities

• Ensure class attendance goals are achieved monthly.
• Manage and motivate Instructor staff.
• Oversee promotional events to increase revenue.
• Develop and manage new and existing youth programs.

Skills

CPR/AED certification

Experience in developing group fitness freestyle classes

Social Media Management

Team Management

Customer Service

Education

AFAA or Ace Group Fitness Certification

College degree

Job description

The Group Fitness Manager (GFM) is responsible for the successful operation of the Group Fitness Department.

The GFM is held accountable for hiring, training, managing, and overseeing the group fitness staff to ensure members receive the highest level of group fitness training possible. Additionally, the GFM will also perform other duties for Social Media and Website.

Essential Responsibilities and Duties

• Ensure class attendance goals are achieved on a monthly basis
• Ensure Instructor staff is excellent at performing all aspects of their functions and duties
• Manages and motivates the Instructor staff (including: hiring, firing, performance management, and recognition duties)
• Serves as the lead customer service contact for members in the group fitness area, including: answering questions, welcoming, group fitness orientations and other member communications
• Acts as a liaison between the group fitness area and all other departments, communicating relevant information to the Instructor staff as needed
• Establishes, monitors, and analyzes the group fitness budget. Must stay within budget
• Develops and implements group fitness policies and procedures
• Develops and manages new and existing youth programs
• Coordinates quarterly launches for Les Mills formats
• Coordinates individual orientations to welcome new members
• Orders any supplies needed for the group fitness department
• Review day-to-day statistics on class attendance compared to monthly goals
• Meet with Instructors once a year and Program Leads quarterly to review current month’s revenue, monthly goals and previous monthly revenue and goals
• Focus on revenue and improving customer service through continued training and accountability on a day-to-day basis
• Oversee promotional events to increase revenue
• Develop and maintain staff training manual
• Ensure sanitation and tidiness of all group fitness studios through proper staff training and cleaning

Additional Duties and Responsibilities

• Maintain a positive and professional attitude towards job responsibilities, fellow employees and members
• Promotes GGX as much as possible using human and electronic resources
• Creates, manages and grows business presence across social media channels, including, but not limited to blogs, Twitter, Facebook, Pinterest, LinkedIn, YouTube and Instagram
• Implement a proactive strategy for capturing customer online reviews. Monitor online ratings and respond accordingly
• Monitor trends in Social Media tools, applications, channels, design and strategy
• Identify threats and opportunities in user generated content surrounding the business, report to appropriate management. Monitors business reputation in social media & website community

Qualifications

CPR/AED certification is required

Must have experience in developing group fitness freestyle classes

Must have AFAA or AceGroup Fitness Certification or be willing to obtain

College degree is preferred

What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world - Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness.

We attribute much of our success to our company culture. We're down-to-earth, reliable, and entrepreneurial - but also enthusiastic, collaborative, and creative.

If this feels like you, we can't wait to get your application!

I was referred to this position by a current employee

345 Schofield Dr, Midlothian, VA 23113, USA