Group Catering Manager - Brookmans Park

Baxterstorey; Settle; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading hospitality firm in the United Kingdom is seeking a Group General Manager to oversee operations across multiple sites. The ideal candidate will have a strong passion for food and customer service, with proven capabilities in team management, financial accountability, and strategic planning. This role encourages career development and offers a comprehensive benefits package, including 28 days of holiday, travel allowance, and training opportunities. Join us to create unforgettable experiences for our clients!

Benefits

28 days holiday including bank holidays

Travel allowance

Free meals on shift

Bespoke training and development opportunities

Pension and life insurance

Qualifications

• Experience commensurate with the role.
• Satisfaction from managing and training a team.
• Strong ability to prioritize multiple projects.

Responsibilities

• Oversee leadership and people management across multiple locations.
• Manage client relationships and strategic planning.
• Ensure financial accountability through budgeting and forecasting.
• Drive innovation and efficiency within operational plans.

Skills

Passion for food and customer service

Team management and support

Financial acumen

Analytical skills

Delegation skills

Organizational skills

Effective communication

Adaptability

Strategic thinking

Problem-solving skills

Job description

Operational Scope

Balancing diverse operational environments across two distinct locations and allocating time efficiently across sites.

Leadership & People Management

Overseeing multiple management teams – location managers, head chefs, supervisors – adopting a coaching and developing culture across the estate, and planning resources across the two locations including succession planning and leadership development.

Client & Stakeholder Management

Managing multiple client relationships, acting as a strategic planner supporting the Operations Manager, and aligning service delivery across locations to the client group level expectations.

Financial Accountability

Responsible for multiple P&Ls and overall contract financial obligations, providing consolidated forecasts, budgeting, and future fiscal planning.

Strategy and Development

Driving innovation and efficiencies across locations, converting strategy into multi‑site operational plans, benchmarking performance between locations to drive continuous improvement, and working together as a team to lead by example, protecting the planet and supporting local communities.

Candidate Profile

Interested? Even if you don't meet all requirements, we'd like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

Inclusion & Equity

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment we have set ourselves an ambition to set the standard and to be recognised for having the most inclusive culture in hospitality.

Qualifications

• Previous experience commensurate with the role.
• Have a contagious passion for food and customer service.
• You draw satisfaction from managing, training, and supporting a team.
• Financially astute, with strong analytical skills and the ability to create and maintain budgets and drive commercial performance.
• Excellent delegation and influencing skills.
• Ability to prioritise multiple projects in a fast‑paced, multi‑faced, creative environment and work well under pressure.
• Meticulous organisational abilities; high attention to detail.
• Concise and effective verbal and written communication.
• Adaptability to challenges and opportunities with a solution‑oriented perspective.
• Excellent strategic thinking and critical reasoning skills.
• Works in accordance with the BaxterStorey core values.

Benefits

• 28 days holiday including bank holidays.
• Travel allowance.
• Birthday off.
• 3 volunteering days.
• 3 days grandparent leave.
• 24 weeks enhanced maternity leave.
• Secondary career leave.
• Wedding/commitment day leave.
• Free meals on shift.
• Bespoke training and development opportunities.
• Apprenticeship opportunities for all experience levels.
• Pension and life insurance.
• Discounts available on our Perkbox app; high street shops, holidays & cinema.
• Wellbeing hub.
• Access to employee assistance programme.
• Cycle to work scheme.

Company Overview

Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that's why we're looking for a Group General Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments. We believe that our people set us apart, and as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work‑life balance, because we believe that people excel when they are given the space to take care of themselves.