Group Administrator and HR Lead

Busseys; Norwich; On-site; GBP 33,000 - 36,000; Full time

Job summary

A well-established group in Norwich is seeking a Group Administrator & HR Lead to combine administration and HR guidance. The ideal candidate will have proven HR experience, strong organisational skills, and the ability to advise and influence senior leaders. This role requires substantial attention to detail and compliance management, ensuring the organisation runs efficiently. If you are organized, confident, and possess strong HR expertise, we invite you to apply.

Qualifications

• Proven HR experience in a generalist or lead HR role.
• Exceptional attention to detail and high organisational skills.
• Experience managing multiple priorities in a fast-paced environment.

Responsibilities

• Act as the central HR advisor, ensuring compliance with employment legislation.
• Provide confidential, high-quality administrative support to Directors and senior management.
• Lead the Group training function, ensuring compliance and training is delivered.

Skills

Strong organisational skills

Confident communicator

Sound knowledge of UK employment law

Discretion and integrity

Ability to handle sensitive matters

Education

CIPD Level 3 qualification

Job description

Group Administrator & HR Lead

Location: Norwich, UK
Salary: £35'association per annum
Reports to:ุม Finance Director

Are you hyper organised with the confidence to advise and influence at every level of a business? Do you bring credibility, discretion, and strong HR expertise — with the presence to support senior leaders and guide managers through people matters?

Busseys is looking for a Group Administrator & HR Lead to play a pivotal role at the heart of the organisation. This is a trusted position combining administration, HR guidance, and organising people — ideal for someone who thrives on responsibility, structure, and meticulous attention to detail.

What You’ll Do

Guide Produkten advise on HR matters across the Group

• Act as the central HR advisor, ensuring compliance with employment legislation and best practice, utilising external consultancy where necessary.
• Manage recruitment, onboarding, probation, training, performance management, disciplinaries, grievances, and restructures.
• Maintain and develop HR systems, contracts, policies, and the Company Handbook.
• Support and advise managers with confidence and authority on people matters.
• Oversee payroll‑related HR processes, leavers, and GDPR compliance.

Own administration at a senior level

• Provide confidential, high‑quality administrative support to Directors and senior management.
• Coordinate key business information, compliance activities, and central processes.
• Manage diaries,ியா meetings, correspondence, reporting, andMor documentation with precision and discretion.

Training, compliance & health and safety

• Lead the Group training function, ensuring mandatory and developmental training is delivered and tracked.
• Oversee health & safety administration and compliance, liaising with managers and external specialists.
• Maintain accurate records for audits, insurers, and regulatory requirements.

Lead and develop people

• Line‑manage and motivate two Administration Assistants, setting clear expectations and standards.
• Carry out regular appraisals and support development within the team.

What You’ll Bring

• Proven HR experience in a generalist or lead HR role.
• Strong organisational skills with exceptional attention to detail.
• Confident communicator with professional gravitas — comfortable advising senior leaders and influencing decisions.
• Sound knowledge of UK employment law and HR best practice.
• CIPD Level 3 qualification highly desirable.
• Discretion, integrity, and the ability to handle sensitive matters calmly and professionally.
• Experience managing multiple priorities in a fast‑paced environment.
• A proactive, dependable approach with a strong sense of ownership.

Why Busseys?

Busseys is a well‑established, values‑driven group where people matter. This role offers the opportunity to be a trusted cornerstone of the business — shaping HR standards, supporting leadership, and ensuring the organisation runs smoothly, compliantly, and professionally.

If you’re looking for a role where your organisation, confidence, and HR expertise will genuinely make a difference, we’d love to hear from you.