Ground Floor Team Member

Premier Inn; England; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading hotel chain is looking for a Front of House Team Member at their Southampton City Centre location. This role involves welcoming guests, assisting with meals, and ensuring a pleasant stay. No experience is required, making it an ideal opportunity for those looking to start in hospitality. The role offers a pay rate of up to £12.56 per hour with support and benefits for a clear career path.

Benefits

Training and support

Discounts at Whitbread Restaurants

Company pension scheme

Discounts on utilities and travel

Complimentary breakfast for two

Responsibilities

• Welcome guests with a friendly face and positive attitude.
• Assist with serving meals and preparing cocktails.
• Ensure guest rooms meet high cleanliness standards.

Skills

Customer service skills

Friendly personality

Job description

Ground Floor Team Member – Southampton City Centre Premier Inn

Come and be a Front of House Team Member at Southampton City Centre Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.

PAY RATE:

Up to £12.56 per hour

CONTRACT TYPE:

Fixed Term (Until Jan 2026) – we don’t do zero hours contracts!

HOURS:

20 hours per week

LOCATION:

6 Dials, New Road, Southampton

SO14 0AB

Why you’ll love it here:

• Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
• Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
• Pension and saving schemes: Company pension and save as you earn scheme
• Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
• Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us

What you’ll do:

Join our team at Southampton City Centre Premier Inn as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.